Why does the cursor freeze or lag?

The mouse enters sleep mode after 10 minutes of no use. Move or click to wake it instantly. If lag continues, try replacing both AAA batteries.

The scroll wheel skips or scrolls backward—any solution?

Dust or debris may affect the scroll sensor. Clean the wheel area with compressed air. If issues remain, reach out via Amazon for support.

How long do the AAA batteries last?

Around 1–2 months with 8 h/day use. If the pointer becomes delayed or unresponsive, replace both AAA batteries. Rechargeable ones also work.

Will this shape help with wrist pain or fatigue?

The vertical design supports a natural grip and may reduce wrist strain over time. Most users adjust within a few days.

My mouse stopped working—what should I check?

Make sure the power switch is ON. Then insert the USB receiver directly into a native USB-A port on your computer (avoid using USB hubs or adapters). If the issue persists, replace the batteries and restart your device.

iClever Ergonomic Mouse, WM101 Vertical Wireless Mouse, 2.4GHz Optical Vertical Mouse with 4 Adjustable DPI 1000/1600/2000/2400 Levels 6 Buttons, Ergo Mice for Laptop, PC, Computer, Desktop

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