LG TONE Flex (HBS-XL7)

I can't imagine using my cellphone without these. They hide away very nicely beneath my collared shirts, the sound has got decent bass and nice high and midrange, so they're good for listening to music, but using them to talk on the phone is where they really shine. You can answer the phone with the push of a button. I can leave my phone in my bedroom and answer calls from anywhere in the house! I have never had a caller complain that they can't hear me, like some other headsets I have had. They come to a full charge in just about 15 minutes and keep working for 8 or so hours! Also, the ear buds retract very nicely without fuss. I really wouldn't have any other headset out there.

I loved my HBS model for at least 3 years but I had a hard time finding them lately. Everyday use will break them eventually, I accept that. I really don't like Apple Airpods, and I like the around the neck style more than any other style. This model has better sound then the HBS, it feels way better around the neck and lighter, it's more flexible, the Bluetooth is solid when I have my phone in my pocket and I'm moving around (The HBS would cut out sometimes). The controls are a little different, but not something I can't get used to. The charger is now USB C, so be prepared for that.. I don't mind since my Ipad is like that on a plane. So far the battery life works for me, I listened to music for 6 hours and didn't need a charge. Call quality is the same, but I have not checked to see if background noise is better than HBS-910. I can highly recommend doing this purchase though, especially if you are looking to replace their older HBS-910 or similar model,

This is a great headset however it the material around the actual headset starts to breakdown causing slits. Also, the right ear went out after a year.

I had an HBS-XL7 wireless headset for ~1.5 years. I really wanted to like this device. I've tried several around-the-neck style bluetooth headsets and this was by far my favorite for a while. The neckband is the most comfortable and durable I've tried- especially the flexible body. The battery is acceptable, about 1 charge per day like my cell phone. The sound quality is also acceptable (disclaimer, I am not an audiophile and I know I'm paying under $150). The downsides - it is riddled with physical/construction problems. It's broken on me 4 times in less than two years. First, right out of the box the bluetooth emitter didn't work. It never connected to anything. I spent half an hour on the phone with a service rep trying to troubleshoot and they finally gave up. They sent me a new device and worked first try. 6 months later, the right ear bud stopped working. I can see the rubber wire shielding coming undone under the earbud as pictured in many other comments here. Called them up, sent in a repair request, they fixed it no questions asked. I am without a headset for ~3 weeks during service. Another ~6 months later, the left ear bud stops working. Same deal, they repair it no questions asked. Another ~3 week wait. Another ~8 months, the left ear bud stops working - again! I call them about it, and they say I'm out of service warrantee so it'll be about $120 to repair (~25 for diagnosis and ~90 for repair). I can buy a new device for $125 and have it at my doorstep tomorrow. I have a low quality blue tooth headset from a cheap knock-off brand that was ~$30 I used daily for 3 years. It still works perfectly 5 years later. It may be worse in every other way - but it works - and that's more than I can say for the LG. I thought I'd treat myself to a high quality one from a reputable brand like LG. Unless you're planning on replacing this thing every half year or so I can't recommend it.

I have owned LG tone, tone active, and now the tone flex. I have also tried the skull candy ink'd as well as 3m worktunes. The worktunes aside for their in depth sound as the are also ear safety and block -24 decibels from environment. My power team was the Tone active with worktunes (one playing music the other tuned to vocal bands to hear talk on loud sites [with third party app]), now is the age of Flex. Sound quality with the meridian is clear and loud with the newly added treble boost to the Tones already awesome Equalizer. All my tones had bass boost function that was my original reason to buying the actives as well as the comfort and stay in place they offered. Now far better at it all the Flex offers best sound quality than those I have mentioned and even a little to noise cancellation above the active but nothing like the work tunes (cause they are built to), deep rich sound. They stay on the neck in a comfortable light weight feel far less constricting than the actives yet much better than most around neck styles. Power in the battery seems to last about 9 hours with medium (8) volume of continuous play. Lastly it may just be my phone but the Google assistant button will not work correctly however the double tap power/play button will still bring up the prompt. Otherwise in call clarity and wind cancel is great. Great idea having two mic's.

Loved these when I first got them. At ALmost a year of having them, the sound went out of the right ear (which I read was normal) - called about a warrant on them 1 week before year/warranty was up. Was told a way to fix them. Did that, worked well for about a week, then went out again. Called again, was told they wouldn't honor the warranty even when I explained the situation and that I called a week before. I have discovered what I believe is the problem - because they retract, the issue lies with inside the neck piece. I have to constantly adjust and readjust the ear piece wire in order to get any sound. And this goes back and forth between left and right ears. Sad - because these could be really great earbuds - esp since they weren't inexpensive. Now I'm looking for something else to replace these - they aren't dependable. UPDATE: 8/25 This is my second pair - mainly because I love the design BUT this is also the second pair where in the sound goes in and out of the left ear AGAIN. This time, it happened within 5 mos and yes, I contacted them again about it. All they wanted to do was have me return them so they could "fix" them. I use these for work and cannot be without them. All I wanted to do was exchange them and all they wanted to do was fix them. I still think the problem is with where the wire retracts up into the neck piece. I'm constantly "smacking" the left side of the neck piece to get them to work. Like I said - I do love the design and convenience, the way they stay in my ears and the sound but either fix the issue before selling them or be willing to exchange them without having to send them back and trusting them to actually fix the issue. If these weren't so expensive and the price didn't constantly increase, I wouldn't be as upset. Will continue to try to find something very similar at a lower price. :( UPDATE: 12/25 - Sadly, not even a year has passed, the sound now goes in and out of BOTH earbuds. I may look stupid doing this, but I end up having to hit the damn things just to get the sound to stay either on or at full capacity. These ARE my favorite earbuds but now they aren't even available. If they ever do come back, LG needs to fix the issue AND bring down the cost because the fact that they don't last even half a year before something goes wrong with them, they are not worth the cost.

These are the best ones I’ve ever had. They’re durable and comfortable, and the battery lasts a long time.

I’m kind of old-fashioned. I have the earbuds, but they just don’t seem to give me the same tone as these also, I like the fact that I don’t have to constantly worry about losing one of them for me. They’re perfect. The sound is magnificent. Give them a try they’re not expensive.