Chef'n EcoCrock Counter Compost Bin and Refill Pack 3.3 liter 401-420-120

Q: My stainless steel one rusted. How will the plastic insert hold up to the organic materials? I empty it regularly. Does it absorb odors or discolor?

I've had my EcoCrock since May 2013. The insert and exterior still look like new. I detect no odor or discoloration. We put a folded paper towel on the bottom of the insert to make sure all the contents come out easily. Very happy with this so far.

Q: How often on average do the charcoal filters need to be changed?

we purchased this in August of 2020. I place half a paper towel in the bottom when empty and I've never changed or bought new filters. I rinse the filter off if it has any mildew on it and hang it to dry from a magnetic clip on my fridge, have never had maggots, and have had it filled to the brim with compostable stuff. The charcoal will sprinkle out of the filter when you rinse it, but that's not a big deal. We have compost picked up once a week from a Nashville company so we deposit our great little bin into a bigger bin we keep near our kitchen trash can. That gets stinky so we've got a system down for expediency with opening that baby up. This is a great container. Attractive, easy to use and clean if you use it regularly like we do.

Q: We lost the green thing that holds the filter in place. Where can we get a replacement from please?

You can call the company - an actual (nice) human answers the phone! - and they'll send you a replacement. I've had this product for years and that piece went missing or broke years ago and I use it without it. Sometimes it's annoying because the filter slips out, but you can lodge the filter into place and most of the time it stays put.