Does this come with self opening/closing? Do the wands reach forward enough without having to lean over like so many other models?

The ALPHA does not have an auto open/close seat & lid, but it is SOFT closing. The wands should extend out enough for most average users, but it really depends on person to person as well as a few factors. For example, if the person is on the shorter side (5'5" or shorter) and combining that with a ADA height toilet, the nozzles may not reach as far forward due to the person sitting closer to the front edge of the seat. If you experience any of those issues, the best thing to do is to make sure you're sitting on the ENTIRE bidet seat. We usually hear the situation of a nozzle not reaching as far as it should on other brands.

I bought this in May and the water is no longer being heated. Is there a user accessible fuse? The user manual was no help.

Hi Blake,We apologize for the water heater issue. Please call us at 1-888-310-4511 and we'll get you a repair order so we can fix that for you under warranty. Thank you!

Color	White
Brand	ALPHA BIDET
Material	Stainless Steel
Style	JX
Shape	Oval
Product Dimensions	20.8"L x 15.1"W
Item Weight	10.9 Pounds
UPC	081159198107
Manufacturer	ALPHA BIDET
Part Number	JX-EW
Item Weight	10.9 pounds
Item model number	JX2-EW
Batteries	1 AA batteries required. (included)
Is Discontinued By Manufacturer	No
Size	Elongated
Pattern	Toilet Seat
Voltage	110 Volts
Wattage	1460 watts
Item Package Quantity	1
Included Components	Mounting Hardware, Remote Control
Batteries Included?	Yes
Batteries Required?	No
Battery Cell Type	Alkaline
Warranty Description	3 year manufacturer's warranty serviced by Alpha Bidet covering 100% of parts and labor costs from the date of purchase

ALPHA BIDET

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