I'm very frustrated. the plastic shelf holders are not snapping and staying closed what am i doing wrong?

The clips don’t snap together all the way closed until you push the shelf down onto the clips. The gentle force of that shelf push is what closes them. Just make sure you attach the clips with the “top” and arrow facing up and just above the single grooves of your choice…not one of the double grooves…on the pole then slide them down the pole a little until they snap into that single groove. And be sure to slide the shelf on with the lip facing down. It’s too bad the directions don’t explain this about the clips because our brains think the clips should snap completely together when attached to the poles.

What is the diameter of the posts?

I don't know what diameter the other sizes are, but the 30" three tier shelf is only 3/4" diameter. I went off the previous answer when I bought three of these. Boy was I fooled when I received 3/4" poles. Smh!

Is it possible to turn the shelves around so that the edges of the shelves have a lip?

The answer is that you should not unless you are not planning to put much weight on them. The HOLES in the Shelves for the Brackets (standards) are Trapezoidal in shape. They are designed to work like Wedges with the Plastic Bracket pieces. The more weight is added to the shelf, the harder the bracket pieces are shoved together so they GRIP the Shelves ONTO the Poles (shelf stndards) keeping them in place. If you turn the shelves UPSIDE down, the Wedge Functionality is defeated. They will not be Nearly as sturdy and will be prone to Slipping down the Poles. Could you get Lucky and have them Not slip? Well Yes, if not much eight at all was on each shelf (30 to 50 Pounds). But assembled correctly, these should hold 350 pounds per shelf with NO Way to slip. Lessons learned from Ancient Egyptians, Romans, and Greeks. A KEYSTONE in an arch is the perfect example.

Are these the industrial size poles that are 1" so I can use shelves I already own?

Yes. They are 1” poles. I have 6 of the 14x30” 5 shelves units. I almost bought the wrong clips to add extra shelves because of the irresponsible answers given on here. So glad I measured and found that the poles are 1”!

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5-Shelf Adjustable, Heavy Duty Storage Shelving Unit (350 lbs loading capacity per shelf), Steel Organizer Wire Rack, Black, 36" L x 14" W x 72" H

Product ID: 328391216

Details

Finish type
black
Material
Metal
Mounting type
Floor Mount
Number of shelves
5
Product dimensions
91.4D x 35.6W
Room type
Office

📏Height adjustable shelves in 2.54 cm increments

⚖️Levelling feet for stability on uneven floors

🛠️795 kg max load capacity

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Description

📦 Elevate your space with storage that works as hard as you do!

EFFORTLESS ASSEMBLY - Tool-free setup with clear instructions—get organized fast and join the ranks of savvy pros.
HEAVY DUTY STRENGTH - Supports up to 795 kg total load—built to handle your heaviest essentials with ease.
SAFETY FIRST DESIGN - Guardrails on each shelf prevent your valuables from slipping off—secure storage you can trust.
CUSTOMIZABLE STORAGE - Adjust shelves effortlessly in 2.54 cm increments—no tools needed for a perfect fit every time.
ROCK SOLID STABILITY - Equipped with levelling feet to keep your unit steady on any surface, eliminating wobble and stress.

The Amazon Basics 5-Shelf Storage Unit combines industrial-grade steel durability with versatile, height-adjustable shelves and levelling feet for unmatched stability. With a massive 795 kg max load capacity and built-in guardrails, it’s engineered for professional-grade organization in any room—from office to garage. Easy to assemble and designed for millennial managers who demand both function and style, this sleek black shelving unit transforms clutter into curated efficiency.

Specifications

ASIN	B018YLFJX4
Additional Features	Adjustable
Age Range Description	Adult
Assembly Instructions Description	Included
Back Style	with-back
Best Sellers Rank	#366 in Tools & Home Improvement ( See Top 100 in Tools & Home Improvement ) #3 in Garage Utility Racks
Brand Name	Amazon Basics
Color	Black
Country of Publication	China
Customer Reviews	4.5 4.5 out of 5 stars (158,769)
Finish Types	black
Furniture Finish	Black powder coated
Global Trade Identification Number	00841710126600
Included Components	Casters, Leveling Feet
Installation Type	Two person needed
Item Depth	35.6 centimeters
Item Dimensions	35.6 x 182.9 x 91.4 centimeters
Item Dimensions D x W x H	91.4D x 35.6W x 182.9H centimeters
Item Weight	12.37 kg
Manufacturer	Amazon Basics
Manufacturer Part Number	WI143672B
Material Type	Metal
Minimum Required Door Width	16 Inches
Model Name	FBA_SL-SUAM-116
Model Number	SL-SUAM-116
Mounting Type	Floor Mount
Number Of Shelves	5
Number of Items	1
Number of Packs	1
Product Care Instructions	Hand Wash Only
Product Name	shelving unit
Recommended Uses For Product	Garage
Required Assembly	Yes
Room Type	Office
Shape	Rectangular
Shelf Thickness	1 Inches
Shelf Type	wire shelf
Size	35.6 D x 91.4 W x 182.9 H cm
Specific Uses For Product	kitchen
Style Name	No Wheels
UPC	841710126600
Unit Count	1.0 Count
Weight Capacity	Maximum weight: 795 kg
Weight Capacity Maximum	795 Kilograms

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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43.12 OMR

Duties & taxes included

In stock

Sold byAmazon OMANDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to OMAN.

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TrustScore 4.5 | 7,300+ reviews

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