Acroprint timeQplus FaceVerify Facial Recognition Time and Attendance System Time Clock

Works great. It eliminates the worry about employees not clocking in or out correctly and has a robust enough time clock program to cover all of our various needs. It took a little time initially setting up the clock in the software but the Acroprint customer service was very helpful.

The clock has been good and the tech-support has been great. Initially I had problems setting the clock up to the server but once I contacted tech-support they helped me connect and walked me through a couple of steps. The clock has been easy to use and run reports on. My only complaint is the clock loses connection to the server periodically. Each time I have had any sort of problem I have been able to call tech-support and they have either fixed it for me or walked me through the steps I needed to take to correct the issue. The 5 stars is due to the tech-support I've received and would give the clock 4 stars.

Works great and much cheaper than similar products; good software as well

Pros:* Setup/configuration is very easy compared to a number of other attendance clocks I have used.* Software is easy to use* It works wellCons:* The time clock does not notify you of elapsed time between a user's card swipes (can be difficult to tell if you are clocking in or out)* The time clock does not give the users a running total of their weekly hours (unlike this clock's predecessors)* The software does not play well with any screen resolution but 1920x1080 --Altering DPI settings on a computer will completely mangle the app (hiding many dialogues/options)Conclusion:The time clock market is almost fully comprised of barely functioning clocks which are held together by software which is little better than duck tape and shoe laces. This time clock is functional and will continue to work correctly once setup --Which is much better than what can be said for the majority of the competition.Note:You will have to manually set the subnet mask and IP domain on this time clock once it's plugged into the network. The time clock will not do this automatically. (Check with your router's DHCP client list to make sure there isn't an IP address conflict for the address that you choose)

I'm a 30 year IT veteran.. I have learned SUPPORT is just as important as the product. You won't find better in this field. I have 17 of these clocks installed.. Some of them for as long as 7 years. Other than pebkac, only 1 finger print scanner had the glass window damaged by Tungsten Carbide chips on Employee fingers. (MAKE SURE THEY KNOW TO WASH FIRST). Acroprint sent a new clock and transferred all the settings from the old clock to the new one. (fingerprints and punch history). If you have any problems their US based Office fixes it right away.

The unit arrived as described and ahead of schedule. It has been working perfectly and customer service was very helpful during set up installation.

Although it's not without some glitches, it's relatively easy to use for the money. It does have "canned" options that cannot change but overall if you think outside the box a little, that issue can be overcome (for instance using "FMLA" to report Unpaid time off). We have approx 40 employees that use this clock to punch in and out every day, and only 3 that have an issue with it accepting their fingerprint (usually due to dry skin, frequent concrete or yard work, etc). It's not a bad little system for the money and I just installed this clock at a second branch because of that.

Super product with even more then super support. We’ll be buying more of these.