WF-3720

I spent 2 solid days looking for a printer to replace my Canon, which I had for only 3 years. Not one printer had mostly good reviews except the ones over $300. I was so damn exhausted from reading all the reviews of how people want to toss their printers.With only 2 1/2 stars, why did I finally decide on this one? These are the features I absolutely needed:1. Top autofeed, not just flatbed printing and scanning2. Duplexing3. Ability to keep printing b&w when color inks run low4. Ink refills under $70! One printer I almost bought for $129 before I saw that the ink was a shocking $124!5. Wireless connection (If your computer uses ethernet, you have to either switch to same wifi connection as printer for it to work, or hard-wire printer to computer so they both share ethernet. This sucks in my opinion).6. Quality color printing7. Faxing (although I only use a handful of times a year)8. Large capacity paper tray (holds 250)What I could have lived without...1. Issue with having to be on same network wirelessly for it to work2. Amazon Dash Replenishment (I hope it is not auto-enabled. Do not see in my account. No mention of it during setup (be sure to check your Amazon devices and make sure it is not enabled if you do not want the ink to be auto-shipped. You can also disable your one-click purchasing which dash uses, and that will make sure it is off.)3. Bloated CD that you have to install (even on your Mac) for it to work. Took forever to installIn order to save on ink, I am keeping the printer on so that it won't run through a cleaning, or restart which uses up ink.Day one, happy with it. I like the way it looks and it prints extremely fast. Keeping my finger's crossed that it will continue to work without any major problems. If I run into any, I will update here.I know this printer has a lot of bad reviews, but so do every other printer. This one, in my opinion, is worth the $79 I paid for it.

I did a lot of research on printers before I bought this one, so my expectations were suitably lowered. Set up was quick and easy over my home wireless network, connecting via my Netgear router to Apple, Lenovo and Dell laptops. Image quality for PDF scans is fine, print quality for black and white and color is good, Wifi reception is steady with no drops, and AirPrint works fine from iphone 5, 6 and 7 cellphones. So the ownership experience has been good for the first four days; hoping this is true a year from now. This ink-spewing disposable devise (definite sarcasm here for all printer manufacturers) has a tacky exterior - cheap-looking brittle plastic that is really a step backwards from my trusty old HP 6500 that died on me after 5 years of reliable performance. To be fair, all the current models of printers that I saw on display at Best Buy looked tacky too. The one-star deduction is for the sweat and the smudges that the workers in the hot muggy factory in the Philippines did not bother to wipe off as they were packing this printer up. These marks are etched into the plastic leaving me with a printer that has a permanently marred appearance - small issue in the overall scheme of things I suppose, but hey shouldn't a new printer look new? Note to Epson, I would be happy to pay twice the price for a nice-looking box that would work reliably for 5 years. UPDATE: 15 months after purchase this printer/scanner/copier has worked flawlessly. No complaints, upgrading from 4 stars to 5! UPDATE: 3 years since purchase. What an awesome machine. So reliable. Biggest issue has been the very rare paper jam. 6 stars!

I purchased this printer to replace my wf-3620 that died on me after just under 2 years. After 6 weeks it developed an error code that would not clear and unfortunately out of amazon warranty. After nearly two hours of almost useless customer service (they just read from a script and its very difficult to deal with) Epson made me use my credit card to purchase a refurbished unit and then would refund me after i returned the broken unit which i suppose isn't the end of the world but does not make you feel any better about things. I got the refurbished unit and wouldn't you know it after a week it starts acting up and having communication issues. I should add that i am not using a wireless connection. This is connected via USB. Not a lot that can go wrong. I tried to ignore this for a week and a half but i use this for business and need it to work. Sometimes it would scan no problem and sometimes I would have to try 8-10 times for it to finally work. Sometimes it would print properly and sometimes not. Today I tried to call customer service again and it was maddening. I dealt with it for just over an hour and I finally had to look at which was a better option for me. Waiting for hours on end with no solve or moving on and buy a different printer/scanner. I chose the latter. I have to admit I am a little ashamed of myself for not taking the time to read reviews before purchasing. I am not the only one with issues on this unit. It wasnt the most expensive unit as im only out 95.00 or so but I would have expected better than this. I am writing the review here and on some other sites. I really would like to encourage any body else with a similar experience with Epson to please not keep it to your self. These reviews are the only way that the voice of the "little people" can be heard and affect companies like Epson.Thanks for listening.