4,500 Sq.Ft Most Efficient Energy Star 2024 Dehumidifier,Vellgoo 52 Pint/Day Dehumidifier for Basement with Drain Hose, Smart Humidity Control, for Home, Bedroom, Bathroom, Garage

Having a basement without any ventilation in New England means that the humidity needs to be controlled year-round especially since it's home to my favorite place in the house, my home gym.Like anything else, dehumidifiers don't last forever & it was time for a replacement. After researching a number of options, and reading reviews, I selected the Vellgoo & am very pleased. It effectively reduces the moisture in the air.In terms of accuray, it is on point. I have a humidity monitor in the basement & it consistently matches the reading on the unit. Since my old unit had given up the ghost, when I initially put the Vellgoo on, it was reading 62% & about 7 hours later, 50%. (The collection bucket filled overnight & the auto-shutoff feature engaged, so it increased to 52% this morning (photo)). In terms of the collection bucket, while noted in the description, I didn't think a lot about the size but it's quite small. On the one hand, it's easy to carry up/down stairs while on the other, it will need to be emptied at least daily during the summer months. I'll add however that the collection bucket has a lid! This is fantastic as I've sloshed/spilled plenty of water over the years LOL so it's a really nice perk.Another aspect that was important in selecting this brand/model is the energy efficiency award. Living in an area with very high electricity costs, and knowing during the summer it will run 24/7, the Energy Star award has value.The most difficult part of setup was the patience of allowing it to sit upright for 24 hours before use LOL; otherwise, it's very simple. My basement does not have anywhere to drain the unit so I rely on the included bucket, but a hose & adapter are included for those fortunate to have the other option.Overall, I am very pleased. The unit is very quiet - a nice bonus & is sleek in its design.

Last year I purchased a 4500 dehumidifier from Vellgoo.The unit was quiet and removed the moisture from my basement. I only use the dehumidifier for Spring and summer, approximately 5 months. This year I started the dehumidifier up and the unit wasn't removing any moisture from the air. I texted customer service and they suggested a few steps to take to see if I could get the unit working properly again. After I tried the steps that they suggested, the dehumidifier still wasn't working. I texted customer service and told them and after a short time, they said they would be sending me a new dehumidifier at no cost. Two days later I received the dehumidifier, I plugged it in and its working fine, it's exceptionally quiet and removes moisture as stated. I actually was past the warranty date by around a week and they still honored the warranty. The customer service department is exceptional, because I texted them on Saturday during memorial day weekend and they promptly answered my text. The customer service department and the company are top notch! I plan to order another dehumidifier from them if the need ever arises. Would recommend this company.

I have been using this unit for several years to keep our place dry during vacations. We live in a very humid climate and always came home to a mold free home... Which actually happened to us prior to buying this unit. 4 weeks away and couches, chairs, fabrics... you name it... all covered in fuzz. This has not happened since we started using the dehumidifier. Sadly, the unit finally gave out and the region we moved to is outside of the continental US so we cant send it in for repairs, or replacement. I did reach out to Vellgoo and they responded quickly and professionally, however we just cant get it fixed due to our location in the Mariana Islands. I'll sadly have to try another brand that is available locally, but they cost much more for the same coverage area. But that's the cost of living in paradise. I would still recommend this if anyone is looking for an affordable and reliable unit. Our humidity and salty ocean air in a Pacific Island will do a number to any unit and this one did really well considering the environment.

My Vellgoo dehumidifier did not collect water when I started it this spring. I only had it for 10 months. I contacted Vellgoo customer service. They prescribed a process for me to try which proved to be ineffective. They then offered a refund or a new dehumidifier. Since they were so helpful and supportive, I opted to try another dehumidifier , which was promptly shipped to my residence. I hope to have increased success with this second unit, but I can attest to the fact that Vellgoo stands behind their products!

I purchased the Vellgoo 4,500 sq. ft. dehumidifier about a year ago to keep my basement dry year-round, and it has performed exceptionally well. It pulls a lot of moisture from the air and keeps the space comfortable and free of musty smells.One of the standout features for me is the included drain hose. I have it connected to a condensate pump, so the unit runs completely unattended without needing to empty a reservoir — a huge plus. The defrost mode also works exactly as advertised, letting the unit operate reliably even when temperatures drop.This spring, however, it wouldn’t power on when I went to start it back up. I reached out to Vellgoo support, and I was genuinely impressed: after a bit of troubleshooting, they honored the warranty and sent a replacement. It’s rare these days to find a company that fully backs their product like that.All in all, highly recommended — solid performance, convenient features, and excellent customer service.