JUKIHZL-DX Series Sewing Machine HZL-DX5 Standard Arm

Bought for my daughter. She absolutely loves it!! She sews on it almost constantly! She’s amazed at how easy different fabrics can be sewn on it her other machine couldn’t handle. She has made so many wonderful things on this machine! Best thing I’ve gotten her ever!!

Been fighting with an older, less modern, machine for years. My wife calls it "a classic". This has been a great upgrade! The manual is very understandable and includes just about everything it should. The operation is smooth and quiet and has made our large projects much easier. We've been sewing through heaving screen material (8 layers) and NRS cam straps. The programmable back-pedal is an amazing feature. Great buy all around.

Item arrived on time, complete in a well packaged and sealed box. Read the manual and watched video before installing and turning on. Unfortunately, the automatic needle threader does not engage and “swing” correctly. I’ve been sewing over 55 years now so the malfunctioning automatic needle threader is not a deal breaker for me. I am disappointed it doesn’t work brand new out of the box (thus the 4 star rating instead of 5). My less expensive Bernette and Brother sewing machines have auto needle threaders that have always worked for me.I’ve been testing out the other features, and so far it is working as expected. I have a computerized Bernina (older model 1130), Bernette B37, and Brother XR 1355.I purchased this Juki DX5 mainly for the box feed system (which I always wanted to try), automatic cutting feature, pressure foot tension knob, and one touch lever to switch the cover plate for straight stitching. All these features seem to be functioning fine.My Bernina 1130 still tops my list for stability, strength, and stitch quality, but the Juki has a lot of additional features that I am beginning to love.The Juki DX5 operates like the Bernette B37, but I think the design and functionality of the Juki DX5 are more intuitive and easier to use. The instruction manual is well written but the bobbin size stated in the manual does not match the actual bobbins that were included with the machine.I’ll continue to test and sew on the Juki, and am happy I chose it instead of the Bernette B38 (almost purchased instead of the DX5).I will update this review if I find additional issues other than the automatic needle threader.Update: After “playing” with the needle threader mechanism and parts, it now works!!!! Yay!

When I received the machine the timing went off fast. Did not get any ware with Juki very poor service. Paid $160.00 to have the machine serviced, turned out the screw to hold the hook was not tightened. Very un-happy with Juki service but like the machine.

I liked this machine - I thought it was the sweet spot of price, features, and size (I often make quilts so having the extra harp space was a bonus). About 10 months into owning it an electrical issue prevented the foot pedal from working consistently and made the machine change to back stitch randomly. Juki has a 2 year warranty on electrical parts, but you need to have it serviced at the "dealer" that sold it to you. Well, no surprise that Amazon doesn't service sewing machines. They did give me an "exception" to return it, but loaded on fees meaning that I lost $200 off the purchase price!!I don't like buying sewing machines at quilt shops - it feels like a car negotiation - but I guess I've learned my lesson and won't buy through Amazon again.

The machine works well. The stitches are great. One issue is the bobbin area. If you get thread caught underneath the bobbin while winding, it is hard to pull off the plastic piece to get the thread off the spindle. It's going to be a problem, as the plastic piece might eventually break. But if all else fails, one can get a bobbin winder, because it's really a nice-running machine. I am going to try to have a spare part on hand.Also, I prefer to have my thread positioned vertically, but both thread spindles are horizontal. So, I purchased a separate spool holder...And last, you have to hold the thread with both hands when threading the machine and trying to wrap the thread around the vertical tension guide. There's some machined clearance issues in threading, so you'll have to get used to it. Overall, I would order the Juki HZL DX5 again!

I had a Juki hxl-f400 that died after 11 years. I also have a Juki qvp-mini quilting machine that is a joy to use. So I tried this Juki hzl-dx. Right out of the box it was very similar to my f400. This machine is so quiet. And one thing I loved is the thread cutter was quicker and quieter than the f400. Threaded the same as the f400. Sewed a few test run samples. On the second day I was hemming some dress slacks and the error LOWER PRESSER FOOT would not go away. Tried everything then just turned off the power. Error cleared when I turned it back on. Returned machine. It's never a good sign if the electronics present problems within 72 hours of receipt. I want to try this machine again. I feel it was just a dud. It happens in life. After all they are machines and are not perfect.

sold me a broken machine I did buy it used it was labeled as ( good condition) but that was a lie. Buy at your own risk