To the manufacturer? the person in your video has no idea how to brew coffee. Plunger down after it's brewed. Based on your knowledge I will not buy.

You do realise this is a milk frother?

Loved it when it first came but its stopped working after nine days. Tried to replace the batteries and nothing can I have a refund or replacement?

Hi， In order to assist you better, could you send a video to us for our reference? We will arrange a new replacement for you if your milk frother is defective, please contact us through amazon and we will reply to you within 24 hours.

how do you make it going? i just got mine and is not working? it is faulty or i didnt put the bat properly?

Just press the bottom on the top, if your item is faulty, Please feel free to contacts us via https://www.amazon.co.uk/ss/help/contact/?sellerID=ADCWKOWZ28U34 and we'll get back to you within the next working day.

Brand	SIMPLETASTE
Model Number	706-0001
Colour	Grey
Product Dimensions	3.51 x 3.51 x 24.38 cm; 99.79 g
Voltage	15 Volts
Material	Stainless Steel
Auto Shutoff	No
Compatible Models	NoWarningApplicable
Special Features	portable
Item Weight	99.8 g

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