VEVOR Hanging Tree Tent, Max.440lbs Capacity, Hanging Tent Swing with LED Rainbow Decoration Light, Inflatable Cushion, Ceiling Swing Play Tent Hammock Tent for Kids & Adult Indoor Outdoor

This gift checked all the boxes, and my nephew hangs out in it both inside and outside for hours.

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Good quality

Hung this on backyard tree. Kids loved it initially, but when it rains, there is no drainage, so gathers water. Has become brown and dirty after 8 months, so will be getting rid of it.Hopefully a new design will contain some drainage.If you plan to use indoors or under cover (away from rain), then I totally recommend, otherwise not so much.

The defective inflatable pad will deflate with in days. But the material mesh and double seams is sturdy. So if you somehow find a circular pillow big enough to fit it id buy it again. I had to ask for a partial refund for the plastic inflatable pad that goes inside it. We are still trying to find a pillow or pad that will fit it. I tried duck tape , the patches that they give you , and right now I'm trying liquid plastic to fill the hole. The problem is with the seams in the plastic its not made well.

My autistic son loves

This tent is made great and very durable.

The fabric seems to be heavy duty. The grandsons like it. Takes some manipulation to get it together and the instructions are not comprehensive, but the steps to completion were obvious enough to get through reasonably. Our problem is with the inflatable cushion that goes in the bottom. When inflated, it becomes somewhat ridged and serves as a floor. We put the tent together with the inflated cushion and the grandsons used it. The next day, the cushion was flat.I removed it and found a pinhole leak in a seam. This is a difficult area to repair in any case and the patches supplied with the product are not designed for this.I called as directed on the site and was told that a new cushion would be sent out. The next day, I received an email stating that I should send the whole thing back or accept some amount of refund and keep the defective product.I have responded to the emails repeatedly• That my goal is not to have a defective product for less money and• That it makes no sense for them to put me through the effort of breaking the item down, packing it and sending it back at their cost, when all they have to do is to send me a replacement cushion.Each time, I get another email with the same cut and paste: -------[vevor.com]-------Dear customer,thanks for your mail and sorry for the inconvenience caused.Since your order is less than a month old, you could contact the staff of the Amazon self shipping platform to get a partial refund or you can contact them to get a new replacement or a full refundIf you have any questions, please feel free to contact us.Best wishes[ --various names-- ]Customer SupportI respond to them and get the same email again.Now, I am getting email saying:Dear customer,Thank you very much for contacting VEVOR Support Center. Our customer service staff has not received your response regarding your issue for a few days. We will mark it as Solved if we still do not receive any updates in the incoming 24 hours.NOTE: It is a system reminder sent automatically. You can ignore this email if your issue is solved already.Many Thanks,VEVOR Support TeamThe problem is not solved. The Vevor Support Team is ignoring my messages (phone and email). This is weak customer service on this item.