Do the dog stairs need to be assembled after receiving the goods?

Yes sure. Simply disassemble the compressed film and the foam will quickly rebound into the shape of a staircase within 24-48 hours (depending on the temperature). If the edges are flat, gently pat the sponge to help it regain its original shape.

What to do if the zipper at the bottom of the pet ladder cover is damaged?

Don't worry. Please reach out to us and provide some photos of the damage, and we will offer you a replacement cover. Finally, we have some replacement covers available in our store, and you can check there for more information.

How to solve the problem of pets not using pet ladders?

Be patient and guide your lovely pets many times to climb up the sofa or bed via the pet stairs. You can place food on the pet ladder to induce pets to use it.

Manufacturer	Myiosus
Product Dimensions	60 x 40 x 40 cm; 2.73 kg
Item model number	1
Pet Life Stage	All Life Stages
Allergen Information	Allergen-Free
Closure	Snap
Size	60x 40x 40 cm
Quantity	1
Care Instructions	Machine Washable
Specific Uses	Pet
Batteries required	No
Item Weight	2.73 kg

Myiosus

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