How often should I clean the drinking fountain?

We recommend cleaning the water dispenser every two weeks.

How can I get the filters for 2-4week replacements?

We also sell replacement filters online (search for B09DGD584C). If you have any questions, please feel free to find us. (3 carbon filters included in the cat fountain package)

How can I judge the water level in the drinking fountain?

Due to technical difficulty, it is not easy to provide a visible window for the stainless steel water dispenser, but we have marked the "MIN" and "MAX" lines in the water tank.

What should I pay attention to about the pump?

Firstly, the pump should be cleaned every 2 week; then if the water level in the tank is too low, the water pump still keeps running and prone to fail. Please add water to the water tank in time.

Item Package Dimensions L x W x H	9.76 x 9.57 x 4.92 inches
Package Weight	0.91 Kilograms
Item Dimensions LxWxH	9.51 x 9.51 x 4.62 inches
Item Weight	1 Grams
Brand Name	tomxcute
Warranty Description	2 years
Model Name	PET-0007
Color	Stainless Steel Color
Material	Stainless Steel
Number of Items	1
Manufacturer	tomxcute
Part Number	0007
Style	Cat Water Fountain
Included Components	1 x Pump, 1 x User Manual, 1x Cat Water Fountain, 3 x Filters
Size	Large
Target Species	Cats,Dogs

135oz/4.0L Large Capacity Cat Water Fountain - Elegant Swan Copper Spout Design Cat Fountain for Drinking - Ultra Quiet Kitty Drinking Fountain - Comes with 3 Replacement Filters

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