PetSafe SmartDoor Connected Pet Door - App-Enabled Access - Selective Entry Control - Weather Seal - Battery Powered - Includes Door Key - Large

This was the biggest waste of $500+ dollars I have ever spent. I purchased before I moved to the mountains, so didn't have the opportunity to install it for about 6 months, but I had it to be prepared. From the day it was installed, it has NEVER worked correctly. The tags would not register to open the dog door unless pur dogs face was smooshed up against it for a few seconds. We troubleshooted everything we could. We were told it was probably that our front door was incompatible with the dog door. So we bought a whole new door, exactly what is recommended. Nothing changed. We ended up having to just leave it unlocked and pray that nothing got in and our indoor cat didn't get out. The quality is TRASH. Very cheaply made. We have had to adjust and readjust and rig it to stay in the brand new door that we purchased for this dog door. Its cheap plastic and pieced have popped out and cracked. The "seal" let's ALL the cold air in. Because it no longer seals, and hasn't for most of the time I've owned this. I live at 9,300 feet in the Colorado Rocky Mountains where it gets into the -° temps, and not only did I pay over $500 for this piece of trash, it raises my electric bill because it let's cold air in all the time. And it will randomly lock itself so that my dogs are stuck outside. Which is DISGUSTING for a company that calls themselves "peysafe" I'm fed up and currently looking for a replacement. I will never recommend ANYTHING from this brand. Do not waste your money! Their customer service hasn't been worth much either. So so so SO DISAPPOINTED

All is great initially, then you notice your door doesn’t unlock. So you re-pair. Great it works again for a few days then stops recognising the fob again. You buy new fobs and pair them. But if your dog’s head is slightly bowed when approaching the door it doesn’t trigger. Tech support is US based and all by chat - which they don’t answer. Save your money. Buy an ordinary dog flap.

Inutile. Dopo 2 mesi di utilizzo ho scoperto che in modalità normale (no smart) la porta non si chiude e i miei cani potevano andare dentro e fuori casa durante la notte. Inoltre in modalità smart, la medaglietta non si collega rendendo inutile anche questa modalità. Una bella fregatura dopo aver speso tutti questi soldi e non poter fare il reso perché ormai ho tagliato la porta a misura.

I bought this in December, but it was only installed today, 03/27 because I needed to order a new door to make a proper setup. After the door is installed and finally tested. The app says that the port is no longer compatible. For a door costing 553.00 (the price I paid at the time, today it is more expensive.) it is frustrating.

This has kept all our pets safe and happy! We bought this when we added two kittens to our family to keep them as indoor only cats but to also allow our dogs the freedom they had been used to coming and going freely to our backyard. It did take some time to train one of our dogs (one took to it quickly). Once they had the knack of listening for the door whizz to indicate it was unlocked they took to it like a breeze and the cats are now 18 months old and have remained indoor only :-)