Cannot Reach 10Gbps Speed ?

Up to 10 Gbps Theoretical maximum transmission speed , the actual speed is related to other related equipment , wires , etc. Please make sure your output and input devices all support 10Gbps.

Can the USB-C power port (IN 5V) charge computers, mobile phones and other devices? Can the video be expanded?

No, The USB C power port(IN 5V) only for Increasing the Hub's output power, Can Not Be Used For Data Transfer And Charge/Video Output To Other Devices.

Do I have to connect the Type C power supply port on this product every time I use it ?

When connecting the hard disk , if the Type C power supply port is connected , the signal transmission will be very stable . If you do not connect this power supply port , the signal transmission may be unstable.

When I use this product , my wireless mouse doesn ' t seem to work properly , why ?

Because of the 2.4GHz Interference. As is known , a working USB 3.0 device will affect the wireless signal around it , such as 2.4GHz and Bluetooth signal of wireless mouses , and WIFI .

Methods to Mitigate 2.4GHz Interference

1. To insert wireless adapters into the USB ports of computer and leave the hub ports for other devices .2.To insert wireless adapters into USB 2.0 ports or apply USB extension cables .3.To use 5G frequency on WIFI , instead of 2.4G.

ASIN	B0C2YN8F7Z
Best Sellers Rank	#274 in USB Hubs
Brand	Aceele
Color	Grey
Customer Reviews	4.2 4.2 out of 5 stars (7,320)
Date First Available	April 29, 2023
Item Dimensions LxWxH	4.33 x 1.77 x 0.7 inches
Item Weight	1.06 ounces
Manufacturer	Aceele
Operating System	Chrome OS
Product Dimensions	4.33 x 1.77 x 0.7 inches

Aceele USB C Hub 10Gbps, 4 Port USB 3.2 Gen 2 Hub, USBC to USB-C Hub with Type-C Power Port, 2ft Extension Long Cable USBC Adapter Data Hub for MacBook Pro, MacBook, Samsung Chromebook, etc

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