Jura-Capresso 13215 Impressa S9 Avantgarde Automatic Coffee Center

I think is very good deal.when I receved the machine.not only dirty.is not working.after call the saler.I got very bad word! what you pay is what you got!this not way Amazon supplyer should be.till now over 3 weeks.I was call the saler over 10 time.they nover return my call!

We've had our machine for a little over a year when it began to go kaput. It began to display an "Error 8" message and has refused to respond or make coffee. We have to plug it out the wall for about 15 minutes and when we plug it back in, it can make at least two cups of coffee before the "Error 8" takes over again and shuts it down. When we first purchased this machine, it was the answer to all our prayers! It makes excellent coffee and everyone in our office loved it! However, you can only get one solid year out of it. I think it's too expensive to only be able to last one year. The machine is wonderful when it works, but for the price, it really doesn't last very long.

Makes excellent Espresso and Cappuccino. The frothier is very good but very delicate. I used to take it apart for cleaning, but now only use the cleaning liquid in the cleaning process once in a while. Had to replace it under warranty.They respond immediately and the unit was returned within 3 days (I live in NJ). Overall, I like it very much.

I've had several Jura's at this point (S5, J5 ...). I can't say enough how disappointed I am with the Jura's. Given that they are extremely expensive you would assume they would last and work without problems for quite some time. That's not necessarily true in my case. I had the S5 for 1 year with intermittant problems. By the way, I regularly clean the machine, use the cleaning tables and decalc tablets, use only bottled water, buy only Starbucks coffee ... basically I baby the machines. After about a year the machine started to not produce coffee consistently. It would only drip a little and I'd have to relieve the pressure valve essentially thus wasting water and coffee. To get a decent cup of coffee I would have to run through the coffee cycle 3-5 times!!!! I then decided, enough was enough and returned the machine. I then picked up a J5 and after one month I had exactly the same problem. I ran through the cleaning cycle twice even though it wasn't required and no change at all. It would just produce a couple of drops of coffee. Then I called, customer service. First time, I was on hold for 30 minutes with seven callers ahead so I gave up. The second time there were only 3 callers ahead but again I gave up after waiting for 25 minutes. Third time I finally just left a message. Two days later they finally called but obviously I wasn't waiting by the coffee machine anymore ... Needless to say, I'm returning this piece of junk also. I think I'm going to switch back to the non-automatic machines. I think they are less prone to falling apart.

For a little information about me, I'm not a connoisseur of coffee. I like sweet coffee's (Carmel lattes) and never drink my coffee black. I like a nice sweet coffee in the morning as something smooth in the morning to get the day started, and occasionally at night when it's cold and if we are just relaxing I like to have a nice warm something or other. My wife will drink her coffee black and with almost no sweetener, she's a cappuccino person.We've gone to Starbucks on and off for years and recently a little coffee house opened up down the street. We have been going there every morning for the last month. We always get small coffees and at $6 a visit it was a shocker when we realized we had spent about $120 in a month on coffee... that's when we started looking around.Luckily a friend of mine had gotten the Jura-Capresso Z5 last year and couldn't stop talking about it, so I started my search there. After a lot of research on the web, and seeing the $1k difference between this machine and the Z5 which essentially only adds the One-touch cappuccino we decided to go with this machine.So far we've had the machine a few days and within the first few hours I was making sweet/frothy/creamy drinks that were on par with any coffee shop I had ever been to. It's really easy.The pre-sets are pretty good if you aren't too picky, but I'm *really* picky about my coffee even though I'm not a fancy burista or anything. The S9 comes with the frothXpress attachment so if you are into just hitting buttons and drinking coffee with no effort, you can totally do that. But I use the default manual frothing attachment and like to froth my coffee a certain way and my wife likes it another way.We also use the hot water spout to make tea at night sometimes.I'll admit that looking at this for $2500 then looking at some of the other machines that *seem* to have the same attachments for $400 is hard to swallow. The real magic of this machine is a combination of all the automation (push a button, drink coffee) as well as the fine-tuned control over everything and lastly over how exactly the items are heated, pressed and filtered. If you are curious, search for the S9 review on CoffeeGeek, the guy knows more about coffee than an entire country. He reviewed this machine after having it for over a year and loaning it out to people and restaurants. He got into the detail of how much pressure is used to brew the coffee (apparently very important) and also how hot and how fast the milk is heated (which is important I guess as well so you don't kill the naturally sweet proteins in the milk)... it's a ton of detail but at the end of the entire thing he gave the S9 his rank of favorite super automatic and I agree.If you go to Starbucks or a local coffee shop that is run by relatively normal/educated people and you are someone that doesn't mind spending some time or take pride in making a good drink, I don't think you would have any problem recreating that quality of drink with this machine, it's fantastically easy.If you are lazy and just want drinks handed to you so you can drink them and have a fairly wide range of acceptable tastes for your coffee, you can probably just spend the $2500 at Starbucks and let someone else do it.Overall the machine is fantastic. The finish is plated plastic which I thought was cheap feeling, but it looks fine because it's sort of brushed and not super shiney. That only bothered me for about 5mins, then I just forgot about it and drank the coffee.Another thing I like is that the machine is really intelligent about keeping itself clean. It tells you when it needs to rinse and does it once or twice a day, keeping everything in tip top shape. It also monitors the levels of everything in the machine (grounds, beans, water, filter, etc.) and tells you exactly what to do on the screen. Also, I didn't mention this in much detail, but you can control and adjust the values of everything in the setup menu. How strong you want your coffee or espresso to be, how much water is in it, how much steam in the milk, the temperature, how finely ground the beans are, how hard your water is and just about everything else that can effect coffee.The only cleanup after making coffee to speak of are the parts that touch the milk. For me that's just the wand that steams the milk. I just pop it off, rinse it and let it air dry for the next time. So that is something to consider if you think that you can just get this machine and push a button every morning and never need to think about it again. There are little things you need to do (like empty the grounds and the drip tray) every other day if you are making around 4-6 coffees a day. If it's just you or you are only making around 2 coffees a day, you can probably let it go 4-6 days between just rinsing it out, maybe 30 seconds worth of work.So my take-away advice for anyone reading this is:A) If you like coffee from anywhere (Starbucks, McDonalds, your house, etc.) this is totally overkill. Just stick to a normal brewing coffee maker and call it a day. This is like not being able to tell the difference between a Honda Civic and a Lexus GS400... if you can't tell the difference, then save all that money and get the Civic. Some people just can't tell.B) If you like good coffee, and get frustrated when you get the same coffee every single morning from a store like Starbucks and some mornings it's good, and other mornings it's not and you are paying good money for it (like I was) and you feel cheated on the mornings it stinks, then you'll love this machine. It will give you the chance to perfect your cup of coffee and make it whenever you want with perfect accuracy. It's also handy to make simple things like hot chocolate and tea with, so it has more functions than just the espresso or cappuccino.

What a beautiful machine. We were very excited to taste the first freshly brewed cup of coffee, on demand, but it never dispensed. The brewing process came to an abrupt halt and the display said "Empty Tray." Alas, the tray was already empty. Despite repeated attempts to brew another cup, it kept freezing at the same point with the same "Empty Tray" message. We called the manufacturer. They were were very kind and responsive, but told us to return the machine as it was defective. We are exchanging it for a new one with the hopes that this one will work. Hopefully, a better review will follow.

I've had mine for just about 9 years now. It has been back once because of a boiler regulator, but that's it. Great coffee, consistently. I have no desire to sell mine to upgrade.