One Bass Fishing Reels Level Wind Trolling Reel Conventional Jigging Reel for Saltwater Big Game Fishing(TA1000 Silver-Gold-Right Handed)

Nice looking but it was plastic feeling.

The reel itself is really super but when attracted the product to the ROD one of the mount crews could not tread into the nut I tried different method to get tread even did a reverse then it broke so I need the customer service to send me another mounting BOTL and NUT that fits each other. trying to find a contact number