Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)

This is a very good book for practical BPM. If you new to BPM and would like to find the way how to walk and start up from the beginning to advance process, this is meet your requirement. By the way the material of how to build BPM CoE is not enough information, but I still give five start because it help me start BPM project and methodology is practical. My company use BPTrends methodology as startup project.

I bought this book before realizing I could locate the pdf online for free.

Used it as a text book for class. Easy to read and understand.

I am a current MBA-Finance student, always looking for the lease expensive books

needed it for school

It appears to me that Paul Harmon has sold out and his book is completely slanted towards the way the organization/company he works for analyzes business systems. I bought his 1st edition book because it cost only $1 and you can really see a difference. The 1st edition is outdated in many ways, but a way better book. One particular thing I noticed between the two editions: edition 1 page 1 says, "Companies that undertake more extensive business process redesign efforts can typically achieve improvements in excess of 20%" This book replaces that statement on page xxiii Introduction with, "Organizations that undertake more extensive business process redesign efforts frequently achieve improvements in excess of 50%" Hmm, I wonder what changed? Nothing! read it carefully and you see that 20% is replaced by 50% and typically is replaced by frequently. The first edition tells the truth and this book tries very hard to obscure the truth.

Paul Harmon's writing is exceptionally weak. He switches between first (using both "I" and "we"), second, and third person in seemingly every paragraph. He spends a considerable amount of time in every chapter defending his own views and spends more time talking about the merits of other books and researchers than explaining any concepts. The book is overly redundant and, stripping out the unnecessary garbage that Paul deemed "important", could easily be half the size. For a third edition, there are still numerous spelling and grammar errors. The only real merits to the book are that the language is simple (obviously) which makes it easy to read and there are a lot of diagrams (even if they are not very thoroughly explained).

Good structure of the book.However, the figures should should be simplified. And the Ebook in kindle should adapt the figures to better visible on kindle desktop version (to small).

In depth knowledge on BPM , touches all major dependencies in an Enterprise and how makw it work in spite of all the challanges

EXcellent

This is a fantastic book and a requirement for the office desk, project management or any personnel who wants to improve or implement a change in how things are done in their business.

One of the best on the market.

A good book content wise. Mine was falling apart as it wasn't glued properly so i had to return it. Such a shame!