August HomeAUG-SL05-M01-G01 August Wi-Fi Smart Lock, (4th Generation), Matte Black

Thank you. Good value for money

I have two previous generation August smartlocks for a few years for two doors. One broke and so I bought this one as a replacement. I was very grateful that it was for sale on Amazon in the UK.The problem – as others have said – is that the August app does not now allow the lock to be installed outside Canada. Yale in the UK were not able to help.I found a workaround which was to install the Yale access app from the US Apple app store – I had a US Apple account. I then spoke with the US August help line who were able to help me deregistering the other device and the keypads from the August app so I could register it with the Yale account.If you are going through this process 2 bits of further advice:1. Make a note of all the serial numbers before you start.2. If you are setting up a second account with Yale, use a different phone number and email address than you have with August. If you use the same, your account at August is cleared.It’s a great product!

To use the lock you need to register an account with August home. However there has been a change at the company and you now need a US phone number to be able to register (do a search on google and there are lots of of articles about it). Therefore there is no way to use this app in the Uk and the seller should not be selling it.Unbelievably the seller took off £40 from the refund (plus I had to pay £10 to send it back) as they said it (a) had been opened (which of course it was!) and (b) it was in a used condition (no idea how as given I couldn’t register an account I haven’t used the lock at all).Thankfully Amazon refunded me the difference but please AVOID THIS SELLER.

Don’t waste your time buying this product as you can’t use in the U.K. only America & Canada. Don’t understand why Amazon would allow this. If you do go ahead a buy make sure you have an American mobile number 😡

Don’t buy this. It doesn’t work in the UK. August don’t support it. Nor do Yale. This seller should have removed it from sale in UK but hasn’t which probably violates consumer law

Please don’t buy if you are staying in the UK. Manufacturing company August does not support the app in U.K. and partner Yale could not identify the product serial number. Wasted 2 hours of my life on this thing. They should have mentioned that it’s not for U.K.

Don’t buy these locks. The description isn’t clear. You cannot put them externally. You have to buy a deadbolt which isn’t a good one in UK. THERE ARE GOOD ONES IN iUSA but not here. When I asked to return they said they can’t.

APP can be only used by US and CAN customers