Apple iPhone 12 Pro, 128GB, Graphite (Renewed)

The phone is in immaculate condition, with 93% battery life, which in my opinion is great for a refurb. It also came with a case and a charger (better than what apple gives you nowadays).Overall I can’t complain, great value for money.

Aside from a few nitpicks which I'll refer to in this post, the phone I received is pretty much exactly as is detailed in the product description.Face ID works as expected, and out of the box it has a battery health of 86% (not at all perfect, but for a refurbished phone it's pretty good!), which is essentially as described by seller. Both the front and rear cameras work as expected, and so far produce images and videos just as well as if it were bought new from Apple. As expected, the device came with a charger, though keep in mind that (in line with all Apple products nowadays) these are now often sold as USB-C to Lightning cables, as opposed to USB 3.0. For that reason, make sure you have a port/adapter which takes USB-C cables, or have an existing lightning cable you can use.I'm also pleasantly surprised at how visibly clean the phone is - after reading a few reviews on this page for the "excellent quality" version of this refurb, I was expecting to see a few imperfections. Thankfully though, I seem to have gotten lucky. After a few minutes of looking over it, I can't spot a single hairline crack or any points of damage on the edge/back of the phone. Regardless I'd advise caution if this is a concern you have when purchasing, as this has been an uncommon yet known problem with this seller.The only noteworthy issue I have with the product is I sadly didn't receive a pin to open the SIM tray - thankfully I do keep some spare around my house, but had I not, this would've been a pain to sort out. Just in case, I would recommend making sure you have a SIM tray pin/alternative thin metal item, on the off-chance they don't remember to put one in the box for you.As a side point, it's important to be aware that non-Apple approved refurbishment businesses often do not necessarily use OEM (original equipment manufacturer) parts. While this is noted in this product's description, do keep it in mind. This is *very* rarely a problem as non-OEM parts - in my experience - work just as good as original, but they have been known to cause dilemmas. Things like weaker screen glass, less water resistance, and weaker battery overall. Regardless, if you're buying refurbished these can usually be ignored for the lower price.In conclusion, I'd personally recommend this if you're looking for a cheaper device but still want an iPhone/iOS device. Whether it be for the icloud, Apple's ecosystem, or purely for the feel/user experience, it does its job, and does it well.I hope this review helped you come to a decision on your purchase, whether you bought it or not :).

Was going to return the phone but from bad experiences before I didn't want to loose the money again. so i paid for the phone to be fixed please be very wary buying from here they passing off good or very good refurbished phones but not even using a proper battery in it battery didn't fit phone had to pay to get a new one installed and the battery that they put in it was soo shoddy the connection wasn't even on straight it was wonky the person who fixed my phone said he was surprised my phone even came on. pay alot of money for very good phone and they use shoddy batterys that don't even fit the phone!! avoid at all costs!!

Excellent condition, included cables, plug, screen protector and free phone case. Happy with purchase

I bought a iPhone 12 pro 256gb gold in Excellent condition it came a week later. With a free Case and A charger. An adapta the phone is great No scratches no issue with the phone but the Battery was 94% I bit shocked but yh

I was so worried I’d get a poor quality phone as you just never know until either it’s to late or a few days in, so my son’s had the phone for about 4 days nowAesthetically - excellent brand new condition not a single scratch - packaged very well, although I would have used an even more robust outer box!Battery capacity is 82%Face ID set up fineCalls fineMessages fineSnap chat and what’s app fineAll in all I got to say fab 5******only issues they did send us the wrong charger with it, for an newer model, not that I even realised they was sending a charger!!! So bonus! but we have a good few chargers he can use!Definitely would by from this supplier again! Cheers x

Great phone, delivered on time and in perfect condition with 90% battery life too.

I ordered an iPhone 12 Pro in the "excellent" condition category for my daughter's birthday. It arrived promptly but along both sides of the phone were numerous scratches. They were visible from further than 30cm away so Loop failed to categorise this phone correctly. It should not have been sold as "excellent" condition, even though the screen was perfect.Also the battery health was at 81%. While this is just about within their "at least 80%" guarantee, I would like it to have been a little higher given the price of this "renewed" phone sold in "excellent" condition.I contacted Loop to ask for a replacement. They gave me the option of keeping the phone for a £30 refund, or to return it to them (free postage). I returned it. They refunded the money to my card within a couple of days, so I guess they didn't have any iPhone 12 Pros in genuinely excellent condition they could send me.To their credit, their customer service was good. I decided not to purchase another one though and chose a brand new Android instead to avoid repeating the same experience.