Xenocam Waterproof Outdoor Gate Smart Rim Door Lock WiFi Fingerprint Lock Support Password IC Card Key Wiring Digital Gate Access Control for Tuya

Guess it’s a case of you get what you pay for. Only worked about 80% of the time. Even putting in correct code it would say it’s wrong sometimes and same with thumbprints then lock you out for 90 seconds so unless you used manual key you were unable to enter. Would accept thumbprint/code for unlocking and then say it was wrong for entering administration settings. Walk away for 10 minutes, come back and working fine. Ended up removing it and replacing it with a Simpled smart lock, same brand I have on my main front door. Costs over twice as much but works 100% of the time, not one unaccepted thumbprint or fob etc.

First impression, from the ripped top of the box, was that the unit I received had been already bought and returned by someone else. So I was already wondering if it was going to have problems. Not disappointed there.Before that though, the description says 'outdoor gate smart rim door lock' and I wanted a good smart gate lock for the rear exit from the garden, a basic wooden gate and not solid hardwood or metal. This won't work with a gate like that at all as it needs to be mounted on something very very solid, not 1/2" thick pine planks.Reliability issues seem to exist so I powered up sitting on a bench and tried it out there. Nope, definite issues with reliably accepting fingerprints or PIN numbers. This is the biggest issue and the one for which I will be returning the unit to the seller.Last comment - the instructions. See the photo and judge for yourself, but I can't call them clear and understandable.

Item title: Xenocam Waterproof Outdoor Gate Smart Rim Door Lock WiFi Fingerprint Lock Support Password IC Card Key Wiring Digital Gate Access Control for TuyaDelivered price with Prime: £69.99How is it packaged?: Retail BoxWould I recommend? YESSuitable as a gift? YESMy comments and opinion: OK so this is way overkill for my gate but I do love it. Works well, was easy enough to fit, and I'm a gadget lover, so why not! My concerns are durability over time (fingerprint pad getting marked/dirty scratched etc and general fatigue from british weather) and connectivity but so far I'm proud of it on my side gate!!

Good lock, easy to fit. Only problem was the fact I thought you could unlock it via the app. Well you can in a way. You create a temp password and use that to unlock it there is no simple unlock feature apart from that. Well worth the money though. Would give it 5 stars but the discription is a bit hit and miss

Tried to set this up for over 2 hours.The instructions at best would be described as woeful.The device out of the box worked using the default code 123456# It unlocked and when the prox sensors lined up with the keep, the locked relocked. But the configuration menu just didn't work as the menu indicated. Out of the box any finger print will unlock, so you need to be able to program the unit for it to be of any use.The instructions indicated use *#123456# to enter admin menu. This worked.There is then a very poor quality audio instructions which state 1 for admin, 2 for User, 3 for System and 4 to reboot.Pressing 1 allowed me to enter in to the admin setting. This worked fineThen the submenu gives 3 options 1 = Admin code 2 = Delete Admin 3 = NetworkAny key press 1, 2 or 3 just returned an error and the keypad to display a random pattern of numbers.I reset the device using the buttons on the PCB in the lock, but still didn't give an different results.The Tuya app wouldn't see the lock because I couldn't get the device onto the WiFi.The device wouldn't even allow me to enter a user code. Every function I attempt to program just returns a random number pattern on the keypad and sometimes a failed audio voice message. Even the reboot function number 4 returned the error random keypad numbers. Its like the device has the memory write functions disabled, which might be something as simply as missed solder chip leg.There are two push buttons on the lock PCB, after playing I did identify the button for a factory reset is the left button. The instructions just indicate this as a menu button. I think this did a factory reset but as I couldn't change any of the factory setting, I couldn't confirm. It certainly didn't allow me to change any setting.The manufacture need to look at the rewiring the instructions to be more meaningful. Also maybe a QR code on the device to allow the Tuya app to connect the scan option.Only positive from my side is I did this evaluation on the test bench, not installed on a door and not working.