Why does the video output from HDMI/DP port after connecting the product? 1. There are abnormalities on the display or connecting cable itself.Connect directly to your computer to confirm

2.Port bad contact.Please inspect and clean the port.

When you connect the product to your Mac, install the graphics card driver will appear normal, but it will not appear again after a restart?

This is because the graphics card APP program will not automatically run after a restart of the computer.

What do I do when the screen is frequently disappeared during use?

1. No power supply / Unstable connection: - You need to use a 100W charger and charging cable to drive high power devices.

What should I do if I feel hot in touch with the product?

If you have many external devices, it is normal that the product gets hot.Does not affect the function or use of the product.If the temperature is over 40°C, you can choose to lower the room temperature and turn off the device for a certain time to cool it.

What should I do when it comes to a black screen after leaving it for a while?

1. Confirm the battery settings and energy saving settings for your system.The built-in monitor can be turned off, but the external monitor cannot be turned off.2. When the Thunderbolt port goes to sleep, the output of the video signal will stop and no image on the monitor.3. When you get back from sleep, the external monitor screen will turn blackout, whether the external monitor is recognised by the external monitor name, or can adjust the resolution.4. Review the Displaylink software is running successfully, and reopen the software.

Total Usb Ports	4
Compatible Devices	MacBook Air, MacBook Pro
Color Name	gray
Batteries Included	No
Batteries Required	No
Brand	UGREEN
Manufacturer	Ugreen Group Limited
Item Model Number	90912
Operating System	Windows
Special Features	High Speed Data Transfer
Product Dimensions	16.6 x 8 x 2.3 cm; 510 g
Item Weight	510 Grams

UGREEN Revodok Pro 209 USB C Docking Station, USB-C Hub, 10 Gbps High Speed Data Transfer, 4K@60Hz, 2 x HDMI+2 x DP, 1 Gbps Ethernet, RJ45+ [PD 100W], Fast Charging Port, Compatible with MacBook Pro,

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