XeroxDocuMate 3220 Duplex Document Scanner with Flatbed

Great scanner and we use it as a copier too.ADF works like blazes and the accuracy out of the box was terrific.Software is kind of light and difficult to configure, but we figured it out.

Great scanner - definitely made my life a bit easier. It's fast and can scan both sides of a page at the same time. The bundled software was dodgy, hence 4 rather than 5 stars, so I opted to buy ExactScanPro for Mac and have been happy with the combo.FYI I scan maybe 50 pages twice a month, so not exactly a high demand environment but more than my HP all-in-one could handle well.

Despite what you might think from reading the reviews, this scanner is great! I wanted to turn us into a paperless household, and digitize boxes and boxes of papers. Some of our stuff doesn't go well into an auto-feed-only scanner, so the fact that this scanner has an auto-feed and a flat-bed is perfect! The auto-feed zips right through documents like you wouldn't believe. Like any auto-feed, it can be picky about what you feed it, so that is where the flat-bed comes in. I also have a Epson photo scanner flat-bed. The Epson does have a bigger bed surface than the Xerox, and its software naturally is more conducive to scanning photos, especially if you need to give your scans more sophisticated scanning. However, the Epson is much slower than the Xerox, takes longer to warm up, and is much less user friendly. I'm about halfway through my stack of boxes full of paper now, and I really love this Xerox. I'd certainly buy another one, and in fact, strongly recommended it to an insurance agent that works with my daughter. The software is a little touchy, but if you let it install the way it wants, it will turn your scans into nice PDF files that are easily edited and worked with through other software. Some people complain about the software, but I like it, and I can be picky when it comes to software. Even if you don't like the software, keep in mind, it came free with the scanner, and it doesn't reflect at all on the scanner, which will work with any scanning software you'd like. One last thought, this scanner is very quiet compared to my Epson, and uses a fraction of the electrical power of the Epson, due to the LED scanning light versus the old incandescent. All in all, I am VERY happy with this purchase!

Let me start off by saying I returned this item. The scanner itself seemed to work okay. It's the PaperPort software that was a piece of junk. Unfortunately the scanner only functions in bare minimum mode without PaperPort.I spent almost an entire day attempting to install and use this scanner. It took around 45 mins to an hour just to install the five pieces of software that come with the scanner. My husband has a Brother all-in-one that he uses to scan and it also uses PaperPort, so I thought that would be fine. This Xerox came with PaperPort 14.0, my husband's version is 12.0. 14.0 just doesn't work. It worked for a couple of scans and then it hung. I had to resort to using the Task Manager to shut down the software, then rebooting. Once I completed that and tried again, I got a repeat, hung, had to use Task Manager to kill it and then reboot.I uninstalled and reinstalled thinking maybe something with the install got messed up, that happens every now and again. No such luck, happened again. So I uninstalled everything but the Xerox driver. I was then able to use the scanner and it worked well enough at that point using only the one-touch buttons on the scanner. If all I needed were black and white copies at 8.5X11 through the auto-feed, that would have been fine. But I need to be able to copy a wide variety of documents, and typically they don't fit in the B&W 8.5X11 box.I wrongly thought the third time might be charm and tried once again to install PaperPort, no such luck. It continued the same routine of hanging which required me to kill the application through Task Manager and then reboot.I guess the first clue should have been the sound of the CD as it was in the drive during the install; it sounded like an airplane taxiing down the runway for takeoff. Maybe I got a bad CD, who knows, but I'm not willing to take another chance on another Xerox scanner at this point.

Over the years, I have had four scanners. I bought this to replace a slower, older HP scanner. My HP scanner was a high-end one, but several years old. The ADF (automatic document feeder) kept jamming and I simply couldn't get it fixed. I have had this 3220 for six months. It is an order of magnitude better than my old HP. Pros: it is very, very fast. It has dual scanning heads so it scans both sides of a sheet at the same time. If you forget and leave something on the flatbed part of the scanner, it will still scan from the ADF without jamming, as the ADF scans and handles paper separately from the flatbed. The ADF almost never jams, and will scan paper from my file folders that is significantly crinkly. I found the software setup fairly easy. I can scan into Acrobat, which is mostly what I do, quite easily. Scans nicely into Photoshop, too. I set up the buttons to scan and copy, but I have to say I almost never use them, as I scan from my PC. (Hint: to scan into an existing PDF with Acrobat, select "Custom Scan" and click the box to scan into the existing document.) I programmed it so #2 scans and prints to my monochrome fax/printer, and #3 scans and prints to my color laser printer, so it works as a copier just fine. Cool that you pick a number and then press a button for simplex or the other button for duplex; nice design. Con: unlike my old HP, the flatbed will only handle letter rather than legal-size paper. But the ADF handles legal paper just fine. I have not had to use the flatbed to scan a legal document since I got it, but this might be an issue for you. Extremely pleased with this scanner, happy every time I use it. Update 2/15: still the best scanner ever. No problems for several years.

Muy buen escaner, lo recomiendo al 100 para trabajo de oficina, es el segundo escaner que compro de esta marca, no se arrepienten y con el software incluido le da el plus aprovechen mientras siga en oferta

The scanner worked great at first, but then I experienced a lot of problems with getting the scanner buttons to work after changing to a new laptop with Windows 10. And after a year and a half, the scanner stopped working due to a problem with the light detector/scanner light, and was no longer covered under the warranty. I was told by customer support that there was nothing they could do to resolve the problem - the device was a write-off, so my only option was to do a trade-in for a new device. Seems like a lot of money and trouble for only a year and a half of use.

Der Scanner macht was er soll ausser dass er die Blätter etwas schief einzieht. Ansonsten alles ok, vielleicht sollte ich die Rollen mal reinigen.

Estuve a punto de comprar una primera marca de escaner para sustituir otro con más de 10 años y me encontré en una oferta éste a buen precio. En el mes que lo tengo está funcionando bien, no ha dado ningún problema. Escanea a una velocidad para mi aceptable. Todavia no conozco todas las funcionalidades, pues en el CD trae programas de utilidades.Al precio que lo compré volvería a comprarlo para casa, aunque ahora cuesta el doble.

Works brilliantly, even if it does look like somthing from a 70s sitcom. Fast, software is easy to use.