SoundAsleep Dream Series Luxury Air Mattress with ComfortCoil Technology & Built-in High Capacity Pump for Home & Camping- Double Height, Adjustable, Inflatable Blow Up, Portable - Queen Size

Originally I bought this mattress in September 2024 to use in evacuation after Hurricane Helene. It was so much nicer than the one I had then with a valve which kept opening. The Sound Asleep built-in pump did a great job, soft flocked top was comfortable and the mattress also didn’t slip around on the floor. The cord is a little awkward to keep stuffed in its cup at the end of the bed, but all in all everything worked very well. It was really easy to adjust the firmness to get exactly the feel I wanted, and I slept comfortably assuming I was moving into a permanent situation fairly soon.Nine months later circumstances had me still on the SoundAsleep mattress (which of course is not designed to be used permanently). Suddenly the air started to leak out when I was lying on it. I called customer service on a Monday morning at 10:15 and got a message that they didn’t open until 11. I hung up to try again after 11. Two minutes later, the same number (in New York) called back, and it was Casey from SoundAsleep asking if she could help. When does that happen these days, before the company officially opened and when I didn’t even leave a message? I told her my situation, hoping to get tips for finding the leak. She looked up my purchase and said they were simply going to send me a replacement under warranty (!!). She also had practical advice about how to find and stop the leak in the few days before the replacement arrived. FYI, blue tape does help stop a leak on the flocked surface although it’s not a long term fix.Bottom line: I received my replacement mattress in four days and can’t say enough how impressed I am with not only the mattress (there probably are others that are good) but most of all the service and commitment to their product — I am a very happy customer.

Our first SoundAsleep mattress was a Queen and we absolutely loved it! Quick & easy to inflate & deflate, we love the built in air pump feature. I’m so spoiled now, I’ll never buy a mattress without it. This mattress is super comfortable and never self deflates. Easily to fold up and store back in its bag after each use. Let’s talk about durability, it survived 2-3 ten year old boy's, at one time for about 10-15 times a year. This mattress lasted four years, then it developed a slow leak. This April when I replaced it we decided to upgrade to the King! The boys are 12 now and the queen was getting small for them. After using it once I noticed it had lost some air, which was unusual. After the second use it had lost a considerable amount of air. I checked the return/replacement date from Amazon and it had expired a week prior. I was so upset and thought I had just wasted almost $200 on this new mattress, when I decided to reach out to SoundAsleep directly. I was so impressed with their customer service and Casey, the rep that helped me. He replied to my email the next day, letting me know that he had already processed an order to replace my mattress and it would arrive in 3-5 days!! I cannot say enough about how well SoundAsleep stands behind their products. You now have a customer for life!

So here is the deal. We bought this mattress in Nov 2024 and used it ONCE - it was very comfortable for an inflatable mattress, super easy to set up, and we were very happy with the purchase. We then moved to another state, had guests coming to stay with us and pulled it out and blew it up now for its second use. To our dismay, the guest told us the next morning that he woke up in the middle of the night and the mattress was significantly deflated. He had to turn the motor on to blow it back up, then by the morning it was partially deflated again. So for only the 2nd use of the mattress, it had obviously sprung a leak somewhere. We were extremely disappointed. I figured I had no recourse since we bought it back in Nov 2024 and it was now June 2025. I went to the website, wrote a scenario and submitted it. I received a response THE SAME DAY saying that a replacement mattress was being shipped ASAP! A few days later the new mattress arrived! Amazing customer service and a legitimate company that takes care of it's customers. As I mentioned, the mattress was very comfortable and seemed well-made, so fingers crossed that we will get many uses out of our replacement mattress. Obviously, I was very impressed with this SoundAsleep company. I ever received a follow-up email from the rep to ensure that my new mattress had arrived safely. Highly recommend!

This air mattress is incredible. We purchased a "Twin XL" and it is perfect for any adult, including a tall man. We've only used it a few times, but the ease and convenience are unparalleled. It easily goes in and out of its storage bag, and it inflates to a comfortable bed-like height in a couple of minutes. Unlike other air mattresses, it seems to stay "firm" and is more like a real mattress when compared to other ones I've had in the past. You have to have electricity to use it (as far as I know?) so it may not be optimal for camping unless you have power. However, we bought it to use for the occasional overnight guest, and it has been fantastic. The perimeter is designed to create a bit of a rim around the outside, which was handy when we used it with a 5-year-old. I would definitely recommend this air mattress to anybody who needs something easy to store, easy to inflate and deflate, and comfortable. It was pricier than other options, but so far I don't have any regrets. Also, the customer service with the company was incredible.