First Impressions (Revised): Creating Wow Experiences in Your Church

Great ideas and resources to insure that all first time guests are given a wow factor welcome. We are using it in our newly formed welcome team to change how we view guests on Sunday Morning. Simple practical ideas that everyone can adapt for their setting. I highly recommend this book.

This book is definitely a one stop shop for all you'll want to know about starting or strengthening a guest services/hospitality ministry. The ideas put forth in the book were practical and, even if I didn't use them exactly, they were helpful in getting the creativity going. Many of the practical ideas reflect needs that many large churches will face, but not necessarily a smaller church that is just getting started. We are a medium sized church (around 300) that is working to move to the next level of attendance and ministry, etc. So it was still helpful to hear ideas of where we'd maybe like to be very far down the road. For a small church, the ideas could be very far off. All in all, interesting & helpful read and a could place to start for those trying to grow their ministry.

I had read an earlier edition of this book a couple of years ago. This update is very helpful. As I reread it I am reminded of many items we need address in my church as we move to a new location. I am also inspired to implement many of the items Mark Waltz talks about in this book that is a must read for any leader of hospitality ministries.

I am the pastor of a church founded in 1747. I have been hired at a time in the life of the congregation that we need to think seriously about what it is that attracts people to a church, and what it is that helps to keep them coming back. Thank you for this thoughtfully written and helpful text. As it was said in the movie, Best Exotic Marigold Hotel, "In the end it will be wonderful; if it is not yet wonderful, then it is not the end!"

Awesome Book. Best of the bunch in that it provide much needed guidance. Most offer generic approaches at best but this book offered specific approaches that were very helpful to me.

First Impression was written from a great perspective and live illustrations. The writer was very well versed on the topic. The book was both practical and powerful.

Innovation and great items to reflect upon, well written and researched. It is obvious that Mark Waltz provides leadership that helps Granger church grow!

No what I needed

Not as helpful for smaller chuches.