3G Cardio Elite Runner X Treadmill - Commercial Grade - FreeSync FTMS Bluetooth Connectivity - 4.0 HP - Large Ortho Flex Shock Suspension System Deck - Marathon Training - 400 lb Capacity

We bought the 3G Cardio Elite Treadmill from Amazon and so far absolutely love it! I have been a member at LifeTime Fitness for a long time and finally realized that I only use the treadmill. I decided I wanted to use a treadmill at home and wanted to stop wasting money on membership fees. The only brands of Treadmills I was familiar with was LifeFitness and Precor because that is what is available at my health club. I started by shopping around these two brands and was floored by the costs. To get an actual commercial treadmill would have been over $5000! As I researched this more, I came across the 3G Cardio brand. The Elite Runner Treadmill had the exact quality I wanted for a much better price. Now that I have been running on this treadmill I have to say that it actually feels better than what I used at the club. I have been extremely impressed so far and I certainly hope this continues. This treadmill weighs almost 400lbs, has an upgraded commercial “ortho” style belt and feels incredibly sturdy and stable. Although it is an expensive purchase, it was still far less than the other comparable models from Precor and LifeFitness. The main feature that I like is that it is very sturdy. The treadmill does not shake around and vibrate when I run on it. I like the handle bars too, they are at a very good angle and I don’t feel like I am too close to the electronics display. I also like that I can use an iPad and the audio speakers sound decent enough. I have used the heart rate monitor and it seems really accurate. I have made one custom program and that also works nicely. This treadmill has a Hi/Low fan which I don’t use because I have an overhead fan but it does have a bit of power and I can feel it on my face when I turn it on. This may be a good feature for someone who needs it. I am not a “techy” person but I do like the fact that I can plug my iPhone into the treadmill and talk hands-free. This is a nice feature even though again, I probably won’t use it too often. This treadmill has a 10 year parts warranty and a lifetime warranty on the motor and frame. I can also really notice the difference with the upgraded running belt on this machine. It is far softer than anything I have ran on before but it does not feel “mushy” like some of the cheaper treadmills at the department stores. I would highly suggest this treadmill to others. If someone is looking for a treadmill to last them a long time and something to feel like a gym treadmill, this is a very good buy. It is really heavy and big so that is something to keep in mind if you have a space consideration. There are smaller treadmills available but I am sure the quality would be much less too.

I will start by saying that my review is for this product and it’s a little late, 2.5 years late. My initial impression of the treadmill was that it was expensive, but justifiably so based on the machines heavy construction and well crafted components. I paid to have it set up and had no issue with buyers remorse after the fact. My wife runs on it a couple hours a week when the weather here in Michigan doesn’t cooperate. Like I said we bought it and the only issue I had were a few cracks in the plastic of motor housing which I reasonably suspect were done by the two stooges from the delivery company. I couldn’t see complaining to 3G Cardio about an issue they didn’t create and besides we wanted to use the treadmill. Fast forward a few years to this last weekend when my wife and I were trapped inside due to the recent ice storms (it was kind of like the shining). Anyway we decided to get some time on the treadmill (her) me on the bike and chat as we exercise. Well my wife flips the switch on the treadmill (we keep it off when not in use) and nothing but a slow steady beep and no display. Great, I start looking at things, checking the circuit boards for anything obvious, and nothing, circuitry without a diagram is best left to those familiar with it. So I curse my luck, check the internet for possible solutions and come up with nothing other than, is it plugged in? @&$?;$&@, of course it’s plugged in. Frustrations aside I look for a customer service number for 3G Cardio on the same internet that has thusly proved useless. There it is, posted on the website, I figured why not call it now (Sunday afternoon) it’s probably going to the third world anyway for “customer service “. I didn’t get through but was able to leave a message. Well, to my surprise I got a telephone call from Heath, a 3G Cardio technician, he asked me several questions with regard to the issue, and had me email him photos and video of the issue. I figured this would be a protracted issue that would take time to resolve itself, wrong again. Heath called back and said he thinks he knows what the issue is and would be shipping repair parts my way. Now I am happy knowing it’s only going to be a few days until we are up and running again. Well a few hours later another 3G Cardio tech calls me back and asks if I have a few minutes to do a little more trouble shooting, I said sure and he talked me through a quick panel removal, described a specific wire and had me pull it out. I plugged the machine back in and everything started working again except for the defective earphone jack that precipitated the issue. Apparently they had a few defective boards get through quality control and didn’t present an issue until you plugged a pair of headphones into it. Unbeknownst to my wife and I, our son used the treadmill with headphones, which caused the issue. Long background over and commentary complete, I cannot recommend this product highly enough. The quality is good, but the customer service long after the fact was great, surprisingly so, it has been many years since I have dealt with a company that actually cares about their customer in the long term. 3G Cardio even offered to send out a new motor cover to replace the one that was broken when it was delivered. Wow, just wow. And as a further testimonial, this treadmill is extremely durable, when I started walking and then jogging I was 280 lbs, and the treadmill chugged away without issue and the many miles my wife has put on it have made no impact whatsoever. So if you are on the fence I hope this helps.

I did a lot of research on good quality, hefty treadmills without all the bells and whistles that don’t require WiFi or a subscription and settled on this one (we had a NordicTrak before this that had constant issues and died in less than two years). Overall, the 3G is a solid piece of equipment and we’re pretty happy with it. We haven’t used customer service or the warranty yet, but leaned on tons of positive feedback back in this area as one of the driving factors in this purchase. While I love the treadmill, I do have a few complaints: - It’s very slow to speed up and slow down, which is extremely frustrating with trying to do any kind of speed work. - The highest preset speed is 8mph, which is also frustrating for speed work. - the cup holder is sized for “old school” water bottles, so a standard bottle by today’s standards doesn’t fit. - Also, if you rely on built in fans, this one is pretty weak. Overall, I’m happy with the purchase and would buy it again, there are just a few tweaks I think would make it an even better, more user-friendly, competitive treadmill. If you don’t use it for any kind of speed work, it would be a great choice.

I wanted to update my review after speaking directly with leadership, because while parts of my experience were frustrating, the way 3G handled it ultimately speaks volumes about the company. The 3G Cardio Elite Runner X Treadmill is an outstanding, commercial-grade machine. It is extremely well built and clearly designed for serious, long-term use. It is also exceptionally large and heavy, far more so than most residential treadmills. That size and weight make delivery a logistical challenge, not because of poor intent, but because this model is simply in a different class. My initial order was placed through Amazon. In hindsight, I should have verified exactly how Amazon would handle in-home delivery for a treadmill of this size. This unit does not arrive in smaller, manageable pieces, and buyers should confirm delivery details in advance if ordering through a third party. After that experience, I ordered directly from 3G to use their white-glove delivery option, which is absolutely the right approach for this specific model. While there were delays related to third-party logistics, I want to clearly state that 3G’s customer service and leadership were exceptional throughout. Communication was responsive, transparent, and solution-oriented, and they took ownership of the situation in a way that is increasingly rare. The most important takeaway for future buyers is this: • The Elite Runner X is massive and extremely heavy • If ordering through Amazon, confirm that they will bring it into your home • If ordering directly from 3G, use white-glove delivery • For smaller treadmills, this is likely a non-issue. This model is simply extraordinary in size and build. I have no hesitation recommending 3G as a company. They stand behind their products, they care deeply about their customers, and they demonstrated integrity and accountability when things became complicated. This is a premium treadmill from a company that takes its reputation seriously.

Very pleased with the Elite Runner treadmill and expectations have been exceeded. In this case the quality is the stand-out feature. Excellent tread, a compact display, and a quiet and low profile make this treadmill a great experience. Setting up the treadmill was straightforward and easy. Although we have not encountered any problems, we did reach out to the manufacturer with a question. The team was super responsive and helpful, which adds to our confidence in both the product and the company.

It's been about 4 months since my husband and I have purchased the 3G Cardio Elite Runner and couldn't be happier. We researched for quite some time to make sure we were getting the best treadmill for our home. I wanted the treadmill to be wide and long enough for my legs and this treadmill was long enough where I didn't feel like I was going to fall off the back. It also needed to be quiet and no shaking when you run on it.. Quieter then I expected and shaking didn't happen! I was impressed. But if I don't feel like running I can walk instead with the high incline. I usually do my speed at 4.8 and incline 10. That was the other thing that I wanted in a treadmill was an incline. Some of the other pros is that it is blue tooth. It is a little on the pricey side, but from what we have researched this is the best for the money. 2 year warranty for labor, 10 year warranty for parts. Customer service they respond to you within the hour if you email and help you with any questions they have. There is a heart rate monitor strap that goes with your tread. Mine was fine up till thee plastic came off just a bit. Without question I was sent a new one. I am very happy with our treadmill and would go back to them for any exercise equipment. Do get a mat for your treadmill. We purchased the Supermats Solid P.V.C. Mat for Rowing Machines (3-Feet x 8.5-Feet).

Delivery: The treadmill arrived within the scheduled window and the delivery company went well above what I expected. They said they would bring the treadmill over one threshold in the house and would take it into the basement if I wanted. I asked them to bring it in through the side door of the house and directly down into the basement. When they realized that the box was too large to get down the stairs into the basement they offered to open the box and take it down in parts. This thing is heavy so I was happy to let them carry it down the stairs. They were extremely courteous and accommodating. I expected them to bring it to the porch and that we would be responsible for moving it where we wanted it. I was very impressed with the delivery. Construction: As I mentioned, the treadmill is heavy but putting it together was very easy. My husband put it together alone and didn't have any problems other than some awkward balancing because of the weight. Operation: So far I am very impressed with the quality and overall operation of the treadmill. I have run a few miles on it and it is very robust and better quality than some treadmills I've used in hotel gyms. It isn't too loud and was very smooth during my first run. The only thing I don't like about it is the toggle on the display. I like to see both speed and distance at the same time and this treadmill toggles those two. Overall though, I am very pleased with this treadmill so far.

Very solid and sturdy treadmill. We researched and compared many models on the treadmillreviews website before deciding on this one for our basement gym. Belt size and weight capacity are awesome, makes running feel very safe, comfortable and quiet. No loud pounding, shuddering, vibrating, etc. I don't have to worry about drifting too far back or stepping off the belt. The one thing this TM has less of is fancy entertainment and software features, programs, touchscreens, wifi, etc. The fan is also very weak. IMO I'd rather have a treadmill where most of the cost goes toward the actual treadmill functions, motor, frame, belt, etc. I can install my own fans and TVs, etc. Only thing I would change is that a workout cannot be paused indefinitely. You pause it and have only a few minutes to resume or else it clears your data and you have to start over. About the DELIVERY....make sure whoever delivers and/or installs it knows how much it weighs and where they are expected to install it. We purchased delivery with expert installation. There were only 2 delivery guys and they were not able to get the treadmill inside our house due to the weight. Only 1 installation guy was sent. Neither the delivery or installation guys knew it was 400 lbs and they seemed unequipped to deal with it. Delivery guys initially planned to bring it inside to our basement but struggled just moving it in our driveway, even dropped it a few times. Then they told us they had to just leave it in the driveway. I finally had to pay them $100 extra to help ME carry it around our house to our walkout basement entrance. The 3 of us barely got it indoors.