New Microsoft Surface Book 3 - 13.5" Touch-Screen - 10th Gen Intel Core i5 - 8GB Memory - 256GB SSD (Latest Model) - Platinum

Great price for the product. Everything seems to work well and is in great quality! TuWerx PreOwned Stock the seller has been very responsive and easy to work with! Highly suggest ordering through Amazon through them!

I bought this to use in college and it’s amazing! I have showed many people it and a lot of them want one for themselves. It’s super easy to use and can run a lot of things. I’ll have multiple tabs opened and it will still run really fast. If you’re looking for a laptop for college then this is the one!

I had it for 3 months before it stopped working. It burned my hand when I picked it up. It is impossible to get help from Microsoft; believe me, I tried. I purchased Asurion’s 4 year coverage plan, but they won’t help me because it’s under Microsoft warranty for a year. I finally had to open a case with Amazon and will hear back from them in the next couple days. Do NOT purchase this product!!!Update: The seller BDE LLC sent me a used computer, but I ordered what was advertised on the Amazon website as NEW. Amazon has an A to Z satisfaction guarantee that they won’t honor. I’ve been on the line with numerous customer service reps that can’t and won’t help me. This is insane. I used to trust Amazon. That’s not the case anymore!

It is a nice system to have. Meets all my expectations.

I got this laptop because the hinge is extremely durable. I broke my last 3 laptops by dropping them, which gradually twisted the hinges and led to the shell cracking apart. In contrast, the Microsoft Surface Book 3 has one long "accordion hinge" that completely seals the gap between the screen/tablet and the keyboard. There is no space between hinges for any torque to happen. The tablet is also removable, which eliminates the need for a hinge.**UPDATE** Since first writing this review, my laptop has done some weird things:1) If you pause a video on YouTube then the screen times out/turns off to save battery, the camera will sometimes turn on. This is creepy (and there is no way to turn the camera off other than restarting the laptop)2) While I have my settings adjusted for the screen brightness to not auto-adjust to surrounding light conditions and this mostly works, it still does auto-adjust a little3) While watching a video on YouTube, a portion of the screen will sometimes go black. The only way to fix it is by refreshing the videoBack to the regularly scheduled positive review to not end on a sour note:Besides its durability, this laptop is cute and small. It's essentially a high-powered tablet. It's lightweight, thin, and fun-sized. The screen isn't too small either. Rather, it's just right! I got the 13.5" version, which seems to be slightly smaller than the average laptop. The profile is sleek too. There are only 3 buttons-the power button and up/down volume buttons. The charger is small, and the place where it inserts into the laptop is like a small, thin floppy disk. The keys have just the right amount of resistance too (slightly on the soft side).The screen quality seems to be better than average, starting the laptop and logging into it is almost instantaneous, and it works quickly! I use the laptop for my Chief Architect Home Designer program, which is a somewhat memory-intensive and processing-heavy program. When you combine all of that with the price, this laptop is a steal! I wish I thought of getting a laptop/tablet combo like this a while ago, particularly one with such a unique and durable hinge.

Great design allows for useability and portability. Add a USB C multiport dock for maximum usage.

Okay, so I had a MacBook for about 7 years prior to purchasing this. I primarily bought it because my new job requires extensive use of excel and compatibility with Mac and any Microsoft office product is not as good as Windows.So far: it seems like an update is required every few days. I would run into bugs (screen wouldn’t brighten or dim) and then have to update, etc, etc. The excel I’m running doesn’t seem any faster than it was on my Mac. Something new it started doing the past two weeks, the screen flickers to black screen and flickers right back. It will do it when switching between different windows I have pulled up. I could go on and on with other small things but I guess I can summarize by saying for the price of a Mac and with the quality I am not getting, I wish I would have just purchased another Mac. I really wanted to love this computer but can’t say I have.Update 2026: computer just died and never came back on. Tried the usual troubleshooting and nothing worked. You know what did work - my old MacBook Air from 2012. This has by far been the worst computer I have ever owned.

I loved the looks of this sleek laptop. the ease of moveable and the power of the laptop. I recommend buying the pen stylet and the docking 2.

product was already refurbished and selling as new without warranty

I purchased the 13.5" i5 256 GB. I've had it for around 3 weeks now, and it works great! As a student, it's great to have the touch screen for annotating documents and handwriting notes. I also use it for gaming and it runs smoothly for games such as League of Legends or Valorant. The only problems that i have run into so far has to do with how hot the SB3 gets. But as long as you're not running too many apps at once or playing heavier games, it should be fine. Overall, great laptop!

I have had problems with this PC for days after owning it. From blue screen shutdowns to loosing the microphone and speaker functions. And now I cannot login using my organizational details. I can't contact support with the PC. I can't run outlook nor can I login to any MS software including the store. The one time support tried to get back to me, I was kept on hold till the line cut! And I cannot even use the Microsoft mouse either!!

Defective Surface Book3. Did not boot up at all

The keyboard didn't work. Had to use a paperclip too separate the two pieces and charge the tablet separately and update the drivers then it worked fine