The sensor lights up that it is working, however it does not actually open or close. Automatic or manual. Any troubleshooting ideas?

I've had this garbage can for 2 years & after the first 18 months the lid stopped opening even after changing the batteries and I was tempted to return it (because it was still under warranty), so my husband felt it just needed a good dose of 3 in 1 oil sprayed all around the lid creases. Bingo, that was the problem. I waited 7 months before posting this to make sure it still works and it does. My thoughts are every year to year and a half it needs a spray of 3 in 1 oil.

Where can I buy a 21 gallon bags?

simplehuman Code X Custom Fit Liners, Extra Large, Ultra Strong Trash Bags, 80 Liter / 21 Gallon, 3 Refill Packs (60 Count) - https://www.amazon.com/gp/product/B010B2X8KK/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

Where can I buy just the lid or the sensor if it becomes defective or ruined ?

They are available at: ninestarsusa.com. This is Model DZT-80-4. The replacement lid is Lid-4.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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NINESTARS DZT-80-4 Automatic Touchless Motion Sensor Oval Trash Can, 21 Gal. 80 L., Stainless Steel

Product ID: 281108

Details

Brand
Ninestars
Capacity
21.1 gallons
Color
21 Gal Silver
Finish Type
Brushed
Material
Plastic Steel
Opening Mechanism
Motion-Sensor

🔋6-month battery life

🤫Odor-sealing touchless lid

🛡️Advanced infrared sensor tech

Description

♻️ Elevate your space with smart, stylish waste management!

QUIET DISCREET - Soft-close lid and non-skid base ensure silent operation and stable placement in any room.
EFFORTLESS HYGIENE - Touch-free motion sensor eliminates germs and cross-contamination for a cleaner environment.
LONG LASTING POWER - Up to 6 months of battery life with energy-efficient infrared technology—less hassle, more convenience.
SLEEK SPACE SAVVY - Oval stainless steel design fits seamlessly into kitchens, offices, and dorms without sacrificing style.
CLEAN CLUTTER FREE - Removable ring liner hides trash bags for a polished, professional look that impresses guests.

The NINESTARS DZT-80-4 is a 21-gallon stainless steel trash can featuring advanced infrared motion sensor technology for touchless operation. Its oval shape fits various spaces from kitchens to dorm rooms, while the quiet, soft-close lid and non-skid base enhance usability. Designed for up to 6 months of battery life, it seals in odors and hides trash bags with a removable ring liner, combining hygiene, convenience, and sleek design.

Specifications

ASIN	B0031M9HIA
Additional Features	Motion Sensor, Quiet Close, Removable Lid, Water Resistant
Best Sellers Rank	#1,076,482 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #1,812 in Kitchen Waste Bins
Brand	Ninestars
Brand Name	Ninestars
Capacity	21.1 gallons
Color	21 Gal Silver & Black
Customer Reviews	4.4 out of 5 stars 12,341 Reviews
Finish Type	Brushed
Global Trade Identification Number	00891946001585
Included Components	Garbage Bag Ring, Nine Stars Dzt-80-4 Infrared Touchless Stainless Steel Trash Can
Item Dimensions L x W x H	17.99"L x 14.02"W x 28.62"H
Item Type Name	with Stainless Steel Base & Oval, Silver/Black Lid
Item Weight	11.1 pounds
Manufacturer	Fuzhou NaShiDa Electronic Co.
Material	Plastic, Stainless Steel
Material Type	Plastic, Stainless Steel
Opening Mechanism	Motion-Sensor
Recommended Uses For Product	Commercial, Indoor Room, Kitchen, Office, Office,Dormitory,Kitchen,Home
Room Type	Bathroom, Bedroom, Classroom, Home Office, Kitchen
Shape	Rectangular
UPC	718475400378 891946001585
Unit Count	1 Count
Warranty Description	1-Year limited warranty

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product exactly matches the description. Very satisfied with my purchase.

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