Machine suddenly no heat any more even turn on #3 when it worked last 6 months. The conductive gel is usually heat.

Dear customer We stand behind the quality of our products. Every purchase includes a 12 months warranty, and you can register 60 days money back and 18 months warranty service through our after-sale team. MLAY customer department

Is this FDA approved?

I've never seen a RF at home device that is FDA approved. A few are FDA cleared, which isn't even close to FDA approval. This Milay device probably has a similar technology to the FDA cleared devices, but it's not actually FDA cleared. Milay does seem to be a legitimate company.

Can I use the body probe on my face?

Dear customer This is Candy from MLAY customer service department. I'm happy to answer your question. Yes, you can use the body probe on the face. It is bigger and will save your time. Any other question or concern please feel free to contact us. Candy

My power cord went missing during my move. Can you tell me where and how to replace?

Dear customer This is Candy from MLAY customer service department. You can email us via the below steps for a new one: Please click our product to jump into our product details page, and then click the store name( MLAY US ). After page jump, please click "Ask a Question" and it will jump to the consultation page. Select the questions you want to consult, and click "Send e-mail" to contact us directly.

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Description

✨ Glow Up Anytime, Anywhere with MLAY RF! ⚡

SMART SAFETY SYSTEM - Automatic energy adjustment ensures safe, comfortable treatments every time.
ALL IN ONE BODY FACE SOLUTION - Tone, lift, and smooth multiple areas—face, neck, arms, thighs—without expensive spa visits.
CLINICALLY PROVEN RESULTS IN 45 DAYS - Join 78% of users who see lifted, firmer, and plumper skin within weeks.
DUAL TREATMENT HEADS FOR VERSATILITY - Target delicate facial areas or larger body zones with precision and optimal power.
PROFESSIONAL SPA GRADE RF TECHNOLOGY - Experience clinic-level skin tightening from your home with powerful bipolar RF energy.

The MLAY Radio Frequency Machine delivers professional-grade bipolar RF skin tightening at home, featuring a 1.0 MHz frequency and dual power heads (25W & 50W) for targeted treatment. Its built-in safety system automatically adjusts energy based on skin temperature, ensuring safe use. Clinically, over 73% of users report improved skin elasticity and firmness within 6-8 weeks, with visible lifting and wrinkle reduction by 12 weeks. Designed for multi-area use, it offers a cost-effective, time-saving alternative to spa treatments.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.