GRISUN Fire Pit Burner Ring Kit 12 Inch, Propane Fire Pit Kit, Come with Propane Fire Pit Hose Kit and Upgraded Gas Control Spark Ignition Kit, DIY Round Gas Fire Pit Kit, Stainless Steel

I think this is the first bad review I’ve ever written on Amazon. I don’t mind if you get a faulty product and they let you return it, or at least contact you back when you leave a message, but this company’s customer service is abysmal, and they forfeited their right to a favorable review. The good: The fire ring looks nice. It’s shiny. The bad: The knob doesn’t fit, and it doesn’t light. The ugly: Customer service. Be aware that this item is non-returnable, and calling the company is fruitless. They don’t answer, and don’t return a call. We’re not even sure that our message was recorded. There’s no way to contact them electronically. I spoke with Amazon customer service, and they refunded me and said it wasn’t a safe item to return. I suppose they’re worried there may be gas lingering in the ring or a line. This was a waste of three hours of installation, and trying to make it light. At least their helpful troubleshooting instructions tell you to make sure the gas is turned on. 🙄.

Just as advertised! Perfect!

Great quality, better than the original.

Flame size and control is pretty good. Everything you need is in the box. Be VERY careful with the metal control box it’s sharp as hell. I wish the hose to the propane tank was a little longer, I have to buy a longer hose to put the tank a little further away. All in all, pretty good. Actually the second one I’ve purchased.

Used to make a steel jack-o-lantern decoration. At max output the flames get ~1.5ft high. My regulator broke after a few hours but it was after the Amazon return window. GRISUN said they do not provide replacement parts but they gave a partial refund to cover the cost of a new regulator. If you call the support line on their seller profile you will get an answering machine no matter what time you call- just leave a message and they will respond over email.