DR. INFRARED HEATERDR-900HP Full DC Inverter 90,000 BTU Heat Pump Ground Swimming Pools, WiFi Smart Control via APP, Black

I bought the DR-1100HP for my 16x32 (about 17k gallon) in ground pool in February. It was delivered a couple weeks later and we were swimming when it was still pretty cold outside. I like to do a lot of research, and while I wasn't 100% sure about this heat pump, I'm happy with the purchase.Our local pool shop was going to charge $5k, excluding electrical, for the install of a 95K btu Hayward. I decided to go with this larger unit that had wifi capabilities instead. I always go over stability over unneeded features, but this has been a cool feature, the wife asking "Hey, how warm is the pool?" when we are away from the home.It seems people's idea of "warm" varies greatly, as well. Everything I had read led me to believe I would be happy jumping into an 81 degree pool. Nope. I need mine 90 plus! It takes DAYS to get to temperature, but maintains it well once it's there. You'll probably want to invest in a solar heater as well, to trap the warm in over night. We did, and it made a big difference.Regarding the installation, I had to upgrade my main panel's breaker, the wiring to the sub panel, and the breakers in the sub panel. That was a chore, but I got it done. Actual hookup to the sub panel was a cinch.I did verify with Dr. Heater that the unit has a sensor to only run when there is water output from the pump. It doesn't say that in the instructions, but I wrote them an email and they called me and verified that yes, it does has that sensor. This made the electrical hookup easier, as I didn't have to hook up a relay switch.The insides looked great, see photos. Value for money, It can't be beat based on what I looked at. It's a beast size wise. Make sure you have room. Would buy again!

I did extensive research in preparation for heating my in-ground pool. Once I determined that I wanted to install a heat pump, I looked at several different manufactures. Based on my research I decided I wanted to purchase my heat pump from "DR. INFRARED". So, I reached out to their customer service department (They were fantastic). We had several discussions, and I provided them with all the information they needed to determine the correct size heat pump so that I would be able to maintain my pools water temperature. Based on the information I provided them, they recommended I purchase their **DR. INFRARED HEATER DR-1400HP Full DC Inverter 140,000 BTU Heat Pump Ground Swimming Pools** It was delivered ON TIIME!!!!! When it was being installed by a licensed electrician, we reached out to their customer service department. They provided EXCELLENT Support; the Heat pump was installed and is functioning perfectly. The temperature of my water rose about 1 degree per hour till it got to 85 degrees. My family and I can now swim in the pool and enjoy it because of this heat pump!! Thank you, Dr Infrared, for providing such a quality product and excellent support throughout this process. I anticipate my family, and I will be able to enjoy warm water in out pool for many years to come!!!!

Our current heat pump pool heater needed replacing after 10 years of use. We were disappointed to find that the technology of our old heater had not improved in the 10 years since we first purchased it. We wanted an energy efficient heater. After researching other pool heaters, we decided on DR. INFRARED HEATER DR-1400HP Full DC Inverter 140,000 BTU Heat Pump. We ordered it from Amazon and it arrived within a week in perfect condition. A local pool supplier installed it. It works perfectly. The installer had never seen a DR infrared heater before. In fact, when the installer turned on the heater, it was so quiet that they looked at each other and said “It’s not working”. Finally one of them held their hand over the top of the heater and exclaimed “It’s cold!” They were shocked to find that it was working so efficiently and quiet. It has been working perfectly since we installed it one month ago. We highly recommend DR. INFRARED HEATER DR-1400HP Full DC Inverter 140,000 BTU Heat Pump.

This pool heater is a straight up MIRACLE. We are in Oregon and installed the unit in late February. It heated the hot tob portion of the pool from 52 degrees to 102 in 3 hours. Just last week ( May) we heated the whole 30,000 gallon pool with outside lows in the mid 40s to highs in the mid 60's and were SWIMMING in 80 Degree water in 48 hours. That's amazing for MAY in OREGON. Unit is quiet, well built, and easy to use. Definitely will not miss paying insane prices for propane!!

This heat pump seemed well made and worked as advertised for a little over a week. The controls are cumbersome... having to push and hold buttons to select, lock, and unlock (counterintuitive). Not great at heating, even when it worked; and nowhere near as fast as a gas or electric heater. Then... it threw a code for gas exhaust temperature sensor failure and stopped working altogether. Manual identifies the code with a description, but that is it. Website has NOTHING. I finally received a response from company. They had me troubleshooting potential solutions that did not work. Then, they refused to do anything else! They said their warranty does not cover technicians, nor repair, nor return… despite the unit being installed less than two weeks and owned just over a month. DO NOT BUY... TOO MUCH MONEY WASTED FOR A NOW USELESS HUNK OF METAL. Since install takes longer than return period and company would not honor their warranty, despite it being in operation for only about a week, I had to pay a restocking fee to get rid of it. So, I am out more than a thousand dollars on the unit and another couple thousand for the install (concrete pad, plumbing, and electrical)… and have NOTHING TO SHOW FOR IT!STAY AWAY FROM THIS GARBAGE.