Brushed Nickel 2 Handle 8 Inch Widespread Bathroom Sink Faucet with Pop-Up Drain, Bathroom Vanity Lavatory Faucet for Sink 3 Hole with Brass 360 Degree Swivel Spout, TAF288S-BN

Update March 2025. We bought two sets of the satin steel taps in 2018 to use in a dual sink bathroom construction. They get used at least twice a day and we were quite happy with them. A couple of months ago I noticed a wet puddle between the taps and the faucet. Not a lot of water, but it was there in the evening after not having used the sink for 12 hours, so that was concerning. I thought it might be the faucet draining out, so I removed it and stripped the assembly down. It had triple o-rings, which was good but two of them had visible nicks, so I replaced the o-rings and reassembled the faucet. I was still getting the water puddle, and at that point I decided to purchase a replacement set. Seven years on, and the replacement set are not identical to the originals. The original taps had a satin silver plastic top cap, you could prise off, to expose a cross head screw that attached the tap handle to the valve spindle. The new ones have solid heads, and also they have a (red and blue) small soft rubber circular feature indicating which tap is hot or cold on the shaft. They felt flimsy, the cold tap in particular, it would flex as you moved the tap lever from off to on. Okay, it solved the leak problem, but I wasn't very impressed. One day soon after they were installed, the hot tap came off in my hand. I found there was an allen key screw behind the red rubber insert, which, when the insert was removed, could be accessed by an allen key. Having removed the insert, and returned the tap to the valve stem, I was able to tighten the tap lever to the valve stem. I also checked the cold tap allen key by removing the blue insert, and found it to be loose. After tightening both, the feel of the taps became much sturdier. These are ok, but don't match the pair on the second sink.Anticipate having to check the tap handles are securely fitted if you purchase these.Original review for gold finished variantWe bought these gold taps for our guest bathroom renovation. Their style (and color) were a good match for the design we were going for.When we installed them, we discovered the hot tap had a defect that prevented tightening it to the marble countertop. We contacted Time Arrow through the Amazon website and they were very responsive. As soon as they had more in stock, they sent us a new set. Excellent service.We are very pleased with this product, they feel solid and look stylish, and while the hot tap was defective, TimeArrow were very responsive in resolving it. Bad things sometimes happen, but a good recovery encourages you to do more business with the supplier.UPDATE: After just a few months both the hot tap and the down spout have badly tarnished. But not the cold tap. Neither sure why it is selective or occurring. These are in a guest bathroom so they don’t get used frequently.

This review is not so much about the product itself as the company - TimeArrow. The product is decent enough for the price and plumber had no problems installing. However, about 3 months after I purchased it, the handles became more difficult to turn. I didn't think anything of it at first, but over time, it became apparent that something was wrong with them. At first, I was disappointed when I saw that TimeArrow's return policy was only 90 days -- thinking that I missed the window to return/exchange by not acting promptly and that I was going to have to pay for an entire new faucet (in which case I would've looked elsewhere). But TimeArrow's customer service rep did not hesistate to remedy the situation to my satisfaction -- even though it was already past their 90 day deadline (in my defense, the problem arose before 90 days, but I didn't act fast enough and didn't report the problem until after the 90 days). While the faucet could've been repaired with just replacement faucet handles, TimeArrow said it would take several weeks for those to arrive -- and because I needed the repairs done much sooner than that, TimeArrow actually went ahead and sent out two brand new complete faucets. Now that's customer service and a company that stands by its products. I received the replacement faucets and I was able to make the repairs timely. So while the product didn't quite live up to expectations, the Five Stars are for TimeArrow's customer service. Thank you again.

UPDATE: 12/06/2020 TimeArrow said they will send me a new drain stopper to replace the one I have with silver spots. So their customer service is amazing and they deserve 5+ stars for an amazing product and even better customer service.12/06/2020: Below is my original review, this is my updated commentary. The faucet works great and looks to be great quality. I’ve added a picture of the drain stopper and how the gold finish is spotty. I have the faucet installed so I would prefer not to uninstall it and send it all back for this one piece. I’m hoping Aaron will see this review and just send out a new piece. I can’t speak to the durability of the finish, and the finish is great on the faucet itself, but something went wrong with the stopper, and the silver spots in the middle of the gold stopper sticks out and is bothersome to me.The faucet is great quality and beautiful to look at...it’s functional too. I love the real gold look, which is much darker than what other manufacturers call ‘gold’! This is the color of real gold, so don’t be surprised if it doesn’t match your ‘gold’ colored accessories in the bathroom. The faucet is much darker than all the ‘gold’ towel hangers and toilet paper holder, that I have in the bathroom, but I love this faucet and would replace everything else in the bathroom before the faucet.