for Ford Explorer Radio Upgrade 2011-2019,Android 13 8core Stereo System,12.1inch Touch Screen,Carplay and Android Auto

First, let me say I’m not particularly skilled with automotive audio, so I was in over my head when I pulled all the harnesses out of the bag. To help others in a similar situation, I’ve included pictures showing where all the wires connect, as most reviews only show the final product after installation.The installation process took me about an hour, though it could have been faster if I hadn’t initially installed the camera cable incorrectly.I was hesitant to order this product at first and spent a lot of time deliberating. I finally decided to purchase it after seeing over 100 reviews, most of which were nearly 5 stars. When I received the unit, I was confident it would work right out of the box and that customer service would be helpful if needed. For the most part, I was right.Out of the box, the unit was missing the CANbus setting (Luzheng-Ford-Explorer). However, this wasn’t a significant issue because customer service responded quickly. Within 24 hours, they sent me a zip file to download, along with clear instructions for updating the unit. Once I followed the steps, the AC controls worked correctly.An important tip for 2016 models:If your AC unit looks like the one in my last picture, be sure to select Explorer Double Auto in the factory settings during setup.Initially, the backup camera didn’t work for me, but that was because I hadn’t pushed the connector in far enough to make proper contact. Make sure all your connections are secure during installation.Additional Setup Notes:There are lots of settings to configure, so make sure you take the time to set everything up as needed.To update the unit to the latest firmware, you’ll need to connect it to Wi-Fi or a hotspot.A Few Minor Issues and Installation Tips:The AC vents required some extra care when removing and reinstalling the unit. The original screws from the Explorer didn’t fit the new unit, so I had to find slightly larger screws to make it work.While the unit is off, you can take the opportunity to remove the center speaker and run the GPS adapter wire neatly in front of it. Use the provided trim tool to wedge one side and pop the speaker cover off carefully (it’s attached with screws, so don’t yank it off completely). Once you’ve run the GPS wire, snap the speaker cover back into place for a professional-looking install.For the microphone, I ran the wire through the AC vent and left it slightly loose in case I needed to pull it out later. The only drawback is that it might prevent you from fully closing the vent, but that’s a minor issue and hardly noticeable.All of my interactions with customer service were above and beyond my expectations for an aftermarket seller. They were prompt, thorough, and extremely helpful at every step. I’m writing this review because they deserve recognition for not only providing an amazing product but also for offering outstanding customer service.Again, I’ve included pictures showing where all the wires connect to help others avoid confusion. Hopefully, this saves you time and effort!

Fantastic product. Installing instructions were pretty much non existent but it was so easy to install I didn't need them. Anyone with a little common sense should have no problem installing it. It works flawlessly and has great sound quality

I waited to review this product after I have had it installed for a couple of months. The box I received was marked Ford Explorer but I had problems when I installed it. After some troubleshooting I discovered that I received a Ford F150 truck control module. It was similar enough that most things worked, but not everything. There were also some things that I could change and others that I couldn't on the menu. I emailed the manufacturer and they responded in a timely manner and were helpful. Given the language difference, it sometimes took more than one email for them to understand me or visa-versa. After waiting awhile, they sent me the correct module and everything is working now. There are still a few things that I don't like. The back up camera video isn't great, the screen is easily washed out in sunlight, the dark screen at night is still too bright (even though I have the setting all the way down), there are a couple of indicator lights above the video screen that are very bright at night and there is no way to turn them down (I put a piece of electrical tape over them), the radio takes over my phone even if I am on a call when I turn the vehicle on. Even with all that, it is still a good upgrade over my original system and is much much better than one sold by Awesafe (which is terrible). It is also a better solution that replacing in kind with a used unit from Ebay, which is almost what I did.

I would NOT recommend buying this radio.PROS: Looks great in my 2016 Explorer, easy to install, adds an extra feature with the Nav since I didnt have one before.CONS: I've had it 3 months & I've had so many different issues. Skipping coming from speakers when turned up past 20 (volume goes to 30). HEAT DOESN'T WORK now after working when I first got it. Radio doesnt connect to Bluetooth every time likes its supposed to, you have to manually turn it on in the settings, Android auto also has hard time connecting even with the Bluetooth being on. Radio comes with music already downloaded on it & you CAN NOT remove it. Can't remove things on homescreen, NOT fully customizable. Its pretty much buying an android tablet, settings are limited also. Apps do not work in the vehicle unless your phone is connected to the same wifi as the radio. Description of radio is very misleading & make you think you're buying a quality radio, not the case at all.BUYER BEWARE THIS RADIO IS NOT WORTH THE MONEY! BETTER PROUCTS OUT THERE!THIS SHOULD NOT BE 500$! Please do better by your customers & make a better product. If i could send this back I would.

Take your time. Read instructions and you will be very happy.Have a police interceptor. Bought this. Fits perfectly. Looks beautiful and functions well. Sound quality is great. Makes me want to put better speakers in it.