Urban Terrain Rogue Steel Fat Tyre Cycle 26 inch MTB (21 Speed) Gear Bicycle for Men/Boys with Front Suspension & Disc Brake Mountain Bike | Ideal for 13+ Years, Unisex, Frame Size :18 inch (Blue)

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The media could not be loaded. Update 14th JulyThe faulty tube was replaced.After so much back and forth and hassle , finally the product was in good state.Changing the rating to 4 .I would request others to take caution while buying this product and be prepared to receive faulty product and get it returned/replaced/repaired . All this will take time.A suggestion for Cultsport to improve packaging to reduce damage to cycle during transit. And please do quality check to avoid issues like puncture out of the box.=================================================================================Update 08/07After returning the cycle , I ordered a new one .This time the cycle had no visible defect. However, after a couple of hours of the installation , I found that the front wheel had lost all air pressure. There happens to be a leak somewhere in the front tyre.Even after I try to pump air using the supplied handy pump , the air leaks out after 5 mins.I wonder if they are checking quality before sending products or not.==============================================================================How can there be leaks present in the delivered product ?Are the products not checked for quality before sending ?Today the Cult Fit technician opened the package for installation , the cycle had many scratch marks on the body , gear system and damage to the back wheel suspension system. The back wheel suspension was also bent and the wheel was touching the chain and making noise. The back wheel suspension was bent causing a screeching sound when ever wheel is turned. The cult sport technician refused to assemble the damaged product. The technician mentioned that it's a used & damaged product as there were numerous scratch marks on the body.I have attached the pictures and video taken by the technician here for your reference.Such used and damaged products are not expected from a brand like UT & Cult sport after paying a high price.

Cycle that I have received is the same what I have expected the look and everything is very good.The fitting service provided on time and the guy is also very nice.Apart from cycle the cultfit is providing some free session and guide for health.I have scheduled one cardio session with Uma saini.She was really nice in talking and explaining the excercise.we practice many thing and created a routine for the excercise as well.for her I will say she has good experience.One thing is that they are not providing the med gaurd as an assessories that is ok because they have not mentioned it.It's my fault that I shaw the image of the cycle and order.For now this is all .I will update any issue as well if I get in future but for now what they have provided is really nice and worth.Had good session with ankmala choudhary on yoga.she present very clearly and also given many tips.

It has been a bad product and customer experience till now. Waited for 2 days as was informed by delivery guy that installation request is automatically registered but that did not happen. Contacted Amazon customer support and waited as was transferred to 4-5 Support Executives. Finally was informed that I will need to call Cultfit customer support. Received a call from Cultfit Customer support that installation will happen in next 72 hrs, Requested her for early installation and technician arrived the next day. The mud fenders were missing and he assured that he will report back the issue. He assembled the bicycle and left. However, the rear tyre got deflated in 30 mins. Have reported it to the technician as well as Cultfit Customer support. The lady reverted that I should get the tyre issue fixed locally. I am planning to return the bicycle as it does not make sense to accept a defective product and the Cultfit does not seem to be geared to support the product.Update 11th Sept: I informed Cultfit support team that I intend to return the product if the issues are not sorted out before the return window period ends. I also flagged that issue that no vendor for supporting MTBs as available in Greater Noida. The same technician who had assembled the bicycle visited our premises to make an assessment again! (He had earlier said that he had already reported the issues and these would be sorted out).Meanwhile, I received a call from someone who seemed someone senior to the agents that had been interacting earlier and on learning that I intend to return the product made the technician collect the bicycle and get the issues sorted out within an hour or so.I am totally at a loss to understand why the same resolution could not have been provided earlier and why should the customer have to reach the point of frustation and despair to return the product. I must thank one reviewer who had shared his experience in the month of July where the same issues were mentioned and his review helped me understand that other customers had also faced similar issue.Update 16th Sept: I received a call again today from Cultfit Support and I informed them that I do not intend to change the rating as Customers (like me) just go by overall rating of the product and blindly order the product without realising what they are getting into.

Not the best of cycles that you can buy, but definitely the best one for the price range.It's strong, sturdy, and the colour pattern gives it a dashing look.At this price range it surely does have some gear shifting issues when going from higher to lower gear, but I believe it can be lived with.The installation was performed within 2 days and the technician was very good. The fitting provided by manufacturer was faulty but he checked for all the nuts and screws properly assembled the cycle.Also had a good experience with the customer representative of Cult Sport, the description for this cycle mentions mudguard is provided with the cycle but I didnot receive it initially, and on pointing it out to the representative, he did took some time but it was couriered to me separately.