eufy Smart Lock E31, Fingerprint Keyless Entry Door Lock with Apple Home Ecosystem, for Front Door or Back, Supports Matter, Apple Home, Alexa, Google, 10000mAh Battery, Auto Lock

I have been using smart locks for years, and this is my third. The Eufy replaced an August lock, so that will be the direct comparison.The August just replaced the inside portion, so reused the deadbolt mechanism. This Eufy replaces the entire unit, which has both advantages and disadvantages. If you're a renter, or want/need to maintain the existing key, leaving the existing deadbolt is preferred. However, replacing the entire mechanism, like the Eufy does, allows for more features, like the included keypad and fingerprint reader. For the August, the keypad was an add on.The Eufy also included wifi built-in, where with the August it was a separate component that was plugged in near the lock. While that requires more batteries for the Eufy, I prefer the all-in-one solution.The other advantage of the Eufy replacing the entire mechanism is how much more positive and direct the lock feels when locking/unlocking it manually. The August would sometimes get out of sync, and when turning the lock knob by hand, it would engage the motor and you would be turning that, too. The motorized locking is also more precise, and quieter, on the Eufy.The last advantage is really only for those already using Eufy. Having it integrated with the camera app is great. If you have a camera at the entry, you can locl/unlock the door from the same screen as viewing the camera.The fingerprint scanner works great, and is faster and easier than using a code. The one complaint I have is in the app. If you add codes for people like pet sitters, cleaning people, etc., you are limited in terms of how you allow them to use the lock. It's either always or scheduled. And you can't change that without removing the code and adding it back. You also can turn a code on and off. You have to remove it and add it. That's annoying and an inexcusable oversight. Hopefully that will be addressed at some point, but I don't have high hopes.

I bought this lock right after I spent $400 on a locksmith to get my home lockout fixed. I wish I had gotten this sooner. I got this model because of my Apple Home setup. It pairs with the eufy app easily, and then it integrates seamlessly into my Apple Home. The installation was a breeze if you’ve ever changed a doorknob before you will know how to install this lock without any instructions in like 2 minutes. The quality of the lock is top-notch, and the battery comes pre-charged. It fulfilled my goal to use Siri to unlock and lock the door remotely. I can also ask Siri the status of the door and it will tell me if my door is locked unlocked. I asked Siri multiple times a day because I frequently worried my pet would got out if I left the door unlocked and Siri will always reassure me that my door is locked. Plus, I can check a history of who’s used the lock. The fingerprint unlock is super fast, even faster than unlocking an iPhone back in the days. I haven’t had a chance to use the physical key yet because I only use it as a backup option. That’s the whole point of keyless entry, right? Now I can walk my dogs without carrying keys that was bundled with bunch of other flops and garage opener and risk dropping it while wearing my Lululemon shorts that does not has a deep pocket to key my key safe.

I received this item yesterday. The install was very easy. The in-app setup couldn’t be easier. This is a top notch security lock. Eufy makes great products!

UPDATE: The Eufy support team did end up springing into action and replacing the lock. I am pleased with the support that was (finally) provided---Original Review:This eufy Smart Lock C33 is a complete disaster. I bought this hoping for convenience and security, to replace an old schlage, but what I got was a malfunctioning, unreliable product that made my family feel unsafe.From the beginning, the lock had issues connecting and operating through the app. Homekit never worked and the app stopped working competely after a while. Wife-approval went to zero when her and kids fingerprints stopped working.I tried reinstalling it, resetting it, and troubleshooting with customer support, but nothing worked. The lock would also randomly lock and unlock, which is a serious security concern.Customer support was slow and unhelpful. They kept asking for more information instead of addressing the core problem. I uploaded logs and sent a video showing the problem, but the issue persisted. After multiple attempts, I gave up and decided to return the lock.This product is poorly built and unreliable. Do not waste your money or risk your security with this lock. I strongly recommend looking for a different, more reputable brand

Stop looking. This is the lock. All of the other lock makers should simply copy this excellent product with its excellent installation instructions and matter support, which made integration incredibly easy with smartthings... The design of the lock makes installation easy and I wasn't worried about the connector cord because of its smart design. I had it installed and paired to smart things within about 25 minutes. This is after trying both a kwikset and a Yale zwave lock, neither of which would work despite the Hub being line of sight 20 ft away..