GreatCall GreatCall Paperback Book - Red

I got this phone for my lady friend's Mom. I think this is a great device, the sound is wonderful, very easy to use. What they don't tell you: many different plans to choose and unless you setup your phone online ( which I tried several time @ $25, you must set it up with an agent @ $35. The phone is low priced @ $48 and is feature packed. The minimum ( cheap) package is $14.99 but it's only 300 minutes and three hundred texts. I move her to unlimited talk and text for an additional $5. The gentleman I spoke with was great; he tried hard to upsell me to the next higher package. So it's up to you. And Lively only runs on their network. My friends Mom stays home, it gets signal so no worries!Fantastic phone

The Lively Jitterbug Flip2 is the phone equivalent of a warm hug from your tech-savvy grandma. Big buttons? Check. Loud speaker? Check. Emergency button that feels like Batman’s hotline? Absolutely. It’s so simple, even your cat could dial 911 (not recommended). Just flip it open and boom—instant connection, no swiping, no app jungle. Plus, it comes with a personal operator who can call you a Lyft. Yes, really. It’s like having a concierge in your pocket. Perfect for seniors, technophobes, or anyone who thinks smartphones are just too... smart. This phone doesn’t judge—it just connects.

THIS IS A BASIC PHONE WITHOUT A LOT OF FEATURES I WOULD HAVE PUT ON THIS PHONE IF I MADE IT. BATTERY LIFE IS FAIR , EASY TO SEE , NO DROPPED CALLS, USES VERIZON NETWORK, CHARGES FAST. I HAVE 2 OF THESE PHONES AND TOOK THE LOWEST PRICED PLAN #14.99 X 2. I HAD TO CALL TO SET UP PHONE AND GET SOME FEATURE ENABLED ON THE PHONE TO GET THE #14.99 PRICE. MY TOTAL BILL FOR 2 PHONES WITH TAXES IS ABOUT $47 TO $48 DOLLARS A MONTH FOR TALK AND TEXT. I AM NOT GEEK JUST NEED A BASIC PHONE. LIVE LONG AND PROSPER R K

Complete Disaster for Elderly Users – AVOID This Phone! I regret upgrading my 92-year-old mother’s flip phone to this “new and improved” version. The previous model worked perfectly for her—she could simply open the phone and it would ask, “Who do you want to call?” She would say a name, it would confirm, and then dial. Simple and effective, exactly what she needed. This “upgrade” is a nightmare. Instead of keeping the user-friendly, straightforward design, this phone now tries to force the use of Alexa as a "smart" assistant. The setup process alone is a maze. You have to link the phone to an Amazon account, then connect it to the Alexa Lively Skill, log into Lively, name the phone, and then go back to the phone and finish the linking. Even after completing all these steps, the Alexa skill might work some of the time, but only if you give a convoluted command like, “Alexa, ask Lively to call...” and then finally say the name. This is beyond frustrating for a tech-averse elderly person! This phone is supposed to be designed for people who don’t want, or cannot deal with, complicated technology. But it’s riddled with issues. After spending three hours on the phone with Lively tech support, I managed to get it working… for about 10 minutes. Then it inexplicably stopped. I called support again, and we had to unlink and relink everything. It worked—for a short time—only to stop again. This phone is absolutely unreliable. To make matters worse, when we tried to revert back to her old phone, we learned that Lively no longer supports it! So now we’re stuck with a phone that is essentially unusable for my mother, who can barely see or operate a regular smartphone. If you are considering this phone for a senior, especially someone with visual impairments or minimal tech experience, DO NOT buy it. It’s not just frustrating; it’s completely unfit for the purpose it’s marketed for. This phone is a waste of time, and I regret the decision to upgrade. Avoid at all costs if you care about functionality and simplicity!

Gave this a 3 star as it was for an elderly neighbor who had a Jitterbug flip before. While it works just fine, it navigates and controls different than the old phone and is very confusing to the owner. Have to keep showing her how to get to features she easily accessed on her old Jitterbug