AIKEWall-Mount Automatic Liquid Soap Dispenser Commercial Large Capacity Brushed Stainless Steel Finish Model AK1205

My need:I have young kids that love to wash their hands. Actually, to be more accurate, they love to make bubbles. They had broken countless pumps or moved them to random locations. I decided that I would get a wall mount to help remain in a fixed location and to also reduce transmission. They quickly picked it up, AND they don't waste soap (since they can't just dump into the sink)The guest bath and kids bath have these installed and work great!The wife has fallen in love with it too and that is always a win. Although, now she wants more in less-than-necessary locations.Pros:I purchased 2 of these and one of them had a dead pump. Customer service immediately sent another one before I even packaged the dead one to return.The polish of stainless steel looks really nice and I love that it has an anti-theft feature (ie: you can't just slide it off of the wall, but have to perform a couple mechanical steps)Dispenses the perfect amount of soap. This can be altered during setup by following the directions. The minimum default amount happened to work for the kiddos.Neutral/cons:Getting the mounting plate off is the most difficult part. Borderline frustrating, and it of course isn't as rigid after install. Would probably be helpful if they included a tip in the instructions, but there is no mention of the back-plate until install.The top easily comes off when set in the mid-point of the labels on-off. I don't recall there being instruction on this either.On-off labels really didn't mean anything for either of my products. They don't turn on or off the device, and having it set to off didn't allow the top to come off either. I think there is supposed to be adjustment there, but I actually prefer to turn on and set dispense amount to forget about. So it works out better for my situation. (I imagine this is probably a common problem, but customer service should be able to help adjust the turn to function in the correct way)The only remaining design "flaw" is that the dispense location is at the very front of the device. The normally isn't an issue, but the only locations that I have to mount in my bathrooms forces the hands to approach from the side of the device. So adults tend to go to the center rather than the front.Been thinking about adding some icon, engraving, or stickers to help lead hands there. Really a user issue at the end of the day.Hope this helps! I know it helped us!

I purchased this item back in December 2020. I procrastinated on installing it but finally installed it September 11th 2024. It looks very nice but in did not power on. So it never worked. I reached out to the manufacturer and they still have not sent out a replacementUpdated ReviewAfter posting/expressing my disappointment and frustration with the initial product I purchased concerning it not working straight out of the box, even though I will admit I waited several years before I installed it. The company reached out to me and went above and beyond to take care of me and make me happy. They sent out a new unit quickly, it even took a while for me to install that one because I've been busy and kept forgetting lol. I finally installed the new unit they sent me and it worked flawlessly. It was easy to install. And they gave me the upgraded unit which only takes 4 batteries instead of 6 which was an awesome improvement. I would give them 10 stars if I could. As I mentioned not only did they send me a brand new unit but they followed up and followed up and followed up and followed up until I finally installed it it was able to tell them it was working. I would definitely buy from this company again and again and again. I highly recommend them! ⭐⭐⭐⭐⭐

The product is easy to install and is also easy to load the liquid into the chamber. It dispenses the correct amount of soap needed to wash your hands with no drip.

I loved the idea of a wall mounted soap dispenser. It seemed to work ok but very little soap was dispensed. I changed the batteries and no difference. I tried to adjust the amount of soap dispensed and it doesn't make any additional soap come out. Most of the time you have to do it two or three times to get enough soap. I had to get a bottle out again and sit it on the sink. At this time, I would not recommend

Love the dispenser, once I finally figured out how to install it. The hanger bracket on the back slides off, top to bottom, so you to secure it to the wall. At first I couldn't get it to move and didn't want to force it. I had to go back to the Amazon site to watch the video. The video didn't specifically say what to do but at least I could see how it was supposed to work. And then I used a cloth and hammer to encourage it. I had some trouble fitting the soap housing onto the hanger bracket when it was on the wall. Once I got passed that, the bracket must be screwed at the bottom of the soap dispenser first and then the battery pack is inserted and covers that and it then gets screwed to the bottom. Finally, there is a key to open the top access for the soap and another lid to remove and a button that must be held down to start the dispenser. I still don't understand how to adjust the amount of soap dispensed but so far I am happy with what I get right now.It was frustrating for sure but it looks really nice and I like it. I think step by step instructions that can be read without a magnifying glass would be a nice improvement.

The media could not be loaded. I love how much soap comes out I want a good portion not a little dab. It was easy to hang and takes double A batteries which are easier for me than a charger where I have to keep up with the charger and find a cube. It has 5 levels of soap dispensing. The video shows level 5. I plan to buy one for every bathroom snd then refill them all with the same big refill bottle- simplify. Save money too. Most importantly not having to keep up with which sinks need soap and keeping on buying backups- just go grab the refill. Plus they look great and hands free means less germs.