Aera Mini Home Fragrance Diffuser Plug in - Smart Home App Controlled, Compatible with Alexa - Hypoallergenic Scent Technology, Safe for your Family and Pets - Mini Scent Capsules Sold Separately

This is a GAME CHANGER! I have previously purchased the AERA mini home fragrance diffuser and had some trouble with the outlet arrangement in my home. However, this version that I just purchased is completely functional and so easy to switch to the proper arrangement. The app is such a treat, as I am now using it in my office an can operate from my phone and can save the fantastic scent longevity. My aera is so well made, it is stylish, small and operates so quietly that I don't even notice it's on. This should be on everyone's Holiday Shopping List! It's a perfect price point and a gift that everyone could use. So happy I purchased a second one!

Doesn’t work. I’ve tried moving it to multiple locations and I barely smell anything. Am returning. You’re better off just buying a reed diffuser, especially for smaller spaces.

tl;dr - If you enjoy customer service that doesn't read your emails, products that don't work out of the box, and the faint scent of regret, Aera is the company for you. December 19th: Ordered a diffuser from their website. Website said 7-10 business days. Cool, hopefully it'll arrive by Christmas. At the very least, by New Year's. Narrator: It did not. January 5th: Still no shipping confirmation. Reached out to support. Their response? "Our warehouse was closed for the last few weeks. Want to cancel?" No apology, no ETA, no explanation for why this wasn't communicated anywhere on their website. No, I don't want to cancel... I just want to get the unit I ordered last month, Darron. Mid-January: Unit finally arrives. Doesn't work. I try every troubleshooting step. Nothing. I email asking for a refund and tell them "I'm ordering my replacement from Amazon because I don't trust your logistics". Their response? "Would you like to exchange it? Please provide the serial number." Did you even read my email, Cedrick? I order a second unit from Amazon because I've lost all faith. That one seems fine, but plot twist - turns out I accidentally bought a Mini capsule because Aera's product labeling is nearly identical between incompatible product lines. My fault? Sure. But also, maybe don't make your products look exactly the same? So I return the full-size, order a Mini to match the capsule I have. Mini arrives. Plug it in. LEDs start scrolling endlessly. Won't diffuse. And then - the cherry on top - the capsule starts LEAKING out the top. Three units. Two product lines. One leaking capsule. Zero working diffusers. A month of my life. And my apartment still doesn't smell like jasmine and wild thyme. I'm going back to candles.

This is the SECOND area mini I have tried. The first one I received as a gift…. It wouldn’t work and Aera refused to send me a new one even though they stated it is defective. So I ordered another because I received several scents as well and I was excited. It wouldn’t connect again!!! Poor customer service. Poor quality.

I was really excited to try the AERA Mini, my experience has been disappointing so far. I followed all the setup instructions carefully — removed both plugs from the capsule, connected it properly to the device, and even tried increasing the intensity settings — but I still can’t smell anything at all. The device connects fine and seems to be working, but the fragrance just isn’t noticeable, even in a small room. For a product in this price range, I expected a stronger or at least consistent scent. I’m not sure if I received a defective unit or if this is a common issue, but right now it doesn’t seem worth the cost.