WOODBRIDGEE One Piece Toilet with Soft Closing Seat, Chair Height, 1.28 GPF Dual, Water Sensed, 1000 Gram MaP Flushing Score Toilet, B0941, Black

First the product. Very well made. Super flushing action. Dual flush works perfectly. Comfortable to sit on, and easy to clean. Looks awesome in the bathroom.Now the customer service: Amazon delivered the toilet upside down, in the box, because the entire bottom of the box and half a size was destroyed. Nothing damaged upon inspection, but two weeks after installation, the toilet started leaking. Assuming it was a bad wax seal, I purchased a more expensive universal rubber seal. Again, about two weeks later, a leak. This time we bought a water vac, totally empied the box and the bowl, and flipped the toilet upside down on a gel rug. There was a small hairline crack found. Sent a picture to Woodbridge, and they shipped a replacement (on a pallet this time) under warranty. They were very easy to work with. I would highly recommend refusing delivery if the box arrives damaged, even if you do not initially see any damage. That was my bad, but Woodbridge took care of it. The re-installations and extra parts cost me some money, Amazon made that right.

I installed this toilet myself (with help from one other person to help move it into position) and found it to be straightforward and fairly simple. It sat flat on the newly tiled floor so nicely that I'm considering that it may not even need to be caulked at the bottom to the tile floor.I dinged it one star for the toilet seat (specifically the lid). It is black which understandably is going to show anything in the way of marks to it. But it is plastic and seems to be "soft". After the install I removed the protective plastic and wiped it down with a micro fiber cloth and noticed it scratched it pretty easily. I'm not sure what the solution is but that is something to consider. Something you will have to just make your peace with! It is a great looking toilet.

looks and works great

I did buy this two years ago and regret not opening the box. We put it in the box in a small cabin that we were working on, it sat in the same spot until now, it took us a while to get the cabin ready because of things that happened the past two years. But so disappointed in this manufacturer. There was no foam on the sides of the toilet to protect it in shipping. The top of the toilet back was protected in foam and while we have that, we have no toilet to put it on. I am hoping the manufacturer will refund my money or send me a new one with better protection from the shipping industry. So sad. Always ck your products even if you're not ready to use them.

We purchased this for our half bath. Looks beautiful and we love the two flush capability.

Ridiculous though it comes across, this toilet is beautiful!

This is a sleek, powerful and well designed piece of porcelain. Unibody construction, and the easy down seat are the standout features that ultimately drove me towards this item. Has been installed for ober a month now with no downside to report.

I had to have a black toilet for my bathroom remodel so naturally I found it on Amazon ! I was a little worried when the box arrived as it was in rough shape and the outside package noted « white » so I had to open for inspection even though we weren’t yet ready to install. I love this toilet! Very quiet and low profile with no external snake design to clean around (very important to me!). The dual flush button makes it more efficient and it really moves water through as needed. The lid is soft close and the only negative would be you can see scratches in the soft plastic as opposed to a harder painted wood or similar material. It’s a low tank which I love and even though we have only had it for a month, it was worth the price for its uniqueness!