Jabra PRO 9450 Duo Flex-Boom - Professional Wireless Unified Communicaton Headset

Fantastic purchase! Works absolutely as described. Setup was easy (just make sure your phone is Jabra compatible and has a separate headset jack). I have a Polycom VVX phone and a Macbook Pro and this headset work's perfectly with both. The only thing it will not do is answer a call from the headset. If you need to be able to answer a call from the headset you will need to buy the Jabra accessory for that. Here is what you need, Jabra 14201-17 EHS adapter. It cost $40 and is worth every penny. Now I can walk around the home/office and when I hear the phone ring I can answer the call by just touching the answer button on the headset. There might be different adapters for each phone model so check with Jabra prior to purchasing the adapter.

Works well but has a lot of shortcomings. You have to plug into a phone to pick up and hang up. Had to crazy glue the mic boom back together as it cracked up by the swivel. Docking/charging is an absolute nightmare with no guide to drop it in and align with the charging pins. Muting function on the headset is an "isn't that cool, pity it is useless" feature. I expected MUCH MUCH more from Jabra and for the price paid.

A great headset for me. I work at a desk all day. This replaced my a wired headset I had used for 21 years from Hello Direct, that product is no longer made. The headset is super light weight, sometimes I forget that I have it on the sound quality is exellent.The only problem, no real instructions are provided. I went onto the Jabra website and their instructions stink, just call them for help setting it up. When I couldn't control the volume [it kept getting louder and louder] I called Jabra tech support with the intention of having it replaced under warranty. They helped me set the switches [only one setting is for here in the US, the the instructions never say that] and the volume control is on the side of the ear piece [boom side] but it isn't obvious because you just move your finger over the outside of the ear piece [no switch or button] When I asked the tech support fellow, why I could not find that info in the minimal instructions for the headset, he told me that they know, but they want the customer to call in. Ridiculous! Once I got help from Jabra all has been perfect.

This headset has been the worst purchase I have ever made. Worked great for about a month. Then the microphone started cutting out to the point my job thought it was my system and they had to do a profile reset and set me back on my work for 2 weeks. Today the entire set DIED. I contacted this seller and they told me to go kick rocks because its 20 days after the warranty they offer. So, good luck. I wouldnt recommend buying shit from them.

I bought this product because the group that I sit with uses them and so there are literally dozens of daily users around me that could provide me real-world evaluation. I also knew that it would work with our phone system. It was available in a dual on-the-ear headset version, which I much prefer to any in-ear or anything that hangs on my ear. Finally, I have had other Jabra products in the past and have been pleased with their performance.INSTALLATION: Basically painless. The Quick-Start booklet that came with the product gave me enough information to do the job (I am technical and have installed and used various headsets, wired and wireless, over the years). There are stickers all over the product that say "Please use the SETUP WIZARD" and point you to a URL, but for me, that turned out to be just a rather confusing online form of documentation that didn't really help me much. The product came with all cables I needed to hook it to both my desk phone and softphone and gave me all functions except the ability to bring the phone off-hook (pick up) and on-hook (hang up) remotely (from the Jabra headset). To get this additional function, I had to order the optional EHS (Electronic Hand Set) adapter. This is understandably an extra-cost option because it is very specific to your brand and model of desk phone.VOICE QUALITY AND RANGE: Quality is very good, both hearing and talking. Range is surprisingly good - I can get at least 150' from my office, including behind walls, before I notice any degradation (a typical cubicled office environment with metal furniture and metal-studded walls). That allows me to get to the kitchenettes at both ends of my area, plus the restrooms :-) I have had no need to wander any further.The radio technology is DECT 6.0 which operates in the 1.92-1.93 GHz band, so (in the US anyway) it doesn't share spectrum or interfere with other common services like Wi-Fi, cell phones, or Bluetooth. There are no external antennas on either the base or headset.GRIPES: The main gripe I have is one that others have also complained about - the "double-tap" function to mute/un-mute the microphone on the headset just does not work well. Even others in my group, who use these things every day, tell me that they can only reliably get it to work maybe 50% of the time. Many of them have given up and only mute the mic from the base (fortunately there is a "mute" button on the base). Also, banging on the side of your headset to mute makes a loud noise in your head, which makes you lose a couple words in the conversation and also disrupts the other attendees who hear it through your microphone. That's especially true if it doesn't work the first time and you have to try it again. Jabra, on the next rev of this model, please put a physical pushbutton on the headset for this important function!The touch-sensitive slide volume control is also a little gronky, but it does work with some practice.UPDATE: After using this for a couple months, I am still pleased and impressed with it. I am also going to buy one for home, so when I'm working from home I don't have to be tied to my computer with a cord.

Easy to setup, great audio quality & amazing range! Works on all corners of my property, inside & out.

First one I received was "bricked" right after plugging it in. You'd think with so few buttons it would be easy to use, but apparently it can get itself into a "mute" mode without doing anything. LED's display in various colors to indicate status, but I'll need to keep the book out to lookup different meanings. The sound is acceptable for voice-calls, but I was hoping to use this to listen to music from my PC when not on the phone. I'm not too picky about sound quality, even mono sound is fine for what I'm looking for but the audio quality is horrible for any kind of music - if I had to guess the wireless technology between the base and headset is limited in bandwidth and so the quality is degraded significantly. I expected more from Jabra

Works great. Comfortable on the head, good sound, and I can go to different rooms in the house and still talk.