Pet Stroller 4 Wheels Posh Folding Waterproof Portable Travel Cat Dog Stroller with Cup Holder,Blue

Perfecto para mi perrita y mis gatos ☺️😊

Love love love itttttttt!!!! Affordable and easy to maneuver, got a lot of compliments

The media could not be loaded. It was extremely physically difficult to put together, shipping cost almost as much as item. The tiny silver Bobby pin looking clamps took me 40 minutes to get into the hole and clamp onto silver thing, everything had to be squeezed or pulled as hard as possible in order to reach connections. The drawings are confusing and some parts don’t look like drawing so they were on in wrong direction and had to be taken apart and redone. I was in tears after an hour. But it got finished and looks good.

Flimsy

A Great buy for the Price, assembly was easy on one side of things, tough on the opposite but we help, cute little stroller, working great so far for our needs and our little Guy doesn't mind it at all . 12.5 lb Chihuahua

Arrived mesh hole damaged already. One I bought does not fold at all or hard to fold as shown on video. Still working on trying to fold. Followed all instructions to assemble

The media could not be loaded. Since my bunny is social and not super skittish, I wanted to have the option to bring him to short outdoor events with me for some fresh air and sunshine. This is a great solution! There’s a lot of room. I put in a plastic tupperware as a litter box, and he could easily hop in and out and pushed the box around. I liked that there was tons of airflow with the mesh but still a covered area for shade and protection. I did put a puppy pee blanket on the bottom for comfort and so he couldn’t chew on the edges of the carrier. The stroller moved smoothly over multiple surfaces as well, and he was very comfortable.Assembly was very easy. The only tricky part (which I knew before I bought this) was that if you need to transport your pet in a carrier in the car, you have to use a separate carrier since the carrier part of this stroller cannot stand up unless attached to the stroller. It’s an extra step to take your pet from its carrier to put it in the stroller, so if that sounds like a lot there are other strollers with a removable and functional carrier.

I hope my review will help both the consumer, Amazon and the company. First, I have 2 American Short Hair cats who live indoors. They are 10lbs each. I wanted an affordable, easy to use quality cat stroller to give me exercise and a safe way to expose my cats to the outdoors.Pros of this stroller: a. The price is fair.b. Easy to put together and use, except the wheels are small so a little hard to maneuver around curves and over bumps but I mainly walk on concrete sidewalks in the suburbs so not too much of a challenge.c. The space of the carriage is big enough and the netting wide enough for my cats to be comfortable and see. In fact, when the stroller is parked in my home, they love to sleep in it.Cons: a. Durability-Only after using it 3 times, going for 10 minutes walk, the front wheel casing cracked.b. There is a fee to return the stroller which was about 1/2 the price that I paid because of shipping cost. Please be aware, you can return it but it is NOT free.c. I and my cats like the stroller so I contacted the seller through Amazon for a replacement part. They answered my inquiry quickly each time I sent the message. The problem is with unkept promises that I had to make an effort to chase down. The promises for the replacement part to come when I needed to NEVER materialized and I had to spend my time and effort to ask about it.d. Finally, I had enough so asked them point blank that if they could NOT replace the broken part to refund my money. They agreed to it and said they would send me a free shipping label from FEDEX, per my request for free shipping. Again, I was promised on 1/27/2023 that a shipping label was requested from FEDEX would arrive in my email 24-48 but I would have to pay for a box myself to ship it back. Why would it take that long for FEDEX to email me a shipping label, I don't know. I no longer have the original box but thankfully have extra that may fit the stroller.I just want to share an example of excellent customer service by Pet Safe:1. I bought an automatic litter box which had a broken part within one year.2. I contacted the company for help within the warranty contract.3. They looked into a replacement that day but discovered the company did NOT manufacture just replacement parts so they sent a complete new littler box system.4. The new system had a glitch so I called the company back for help. The representative walked me on the phone through to trouble shoot the problem.5. When the steps did NOT resolve the issue, she sent me another litter system to replace it.The problem was solved with minimal inconvenience to me and I will definitely continue to support this business based on excellent customer care because they truly stand behind their products and care about their customers.The bottom line is that I understand with the post-Covid era supplies, services, etc. have been a challenge for all of us. But I just want to submit an honest review to help anyone interested in buying this product or any other product from this company. I know all of us are busy with family and work so for me, while this is not a life or death situation, it has required and will require me to take time out of my day to pack, ship and return a product that is good but clearly needs improvement in durability.And while the company has been quick to respond to messages actively sent by me through Amazon, they need to improve on customer follow through. If the company has made several promises to send a part that was not available, they should reach out to the customer in a timely manner. And honestly, when a customer has been put through such a delay, pay the courtesy of not just providing a shipping label but also the whole means to return the product.Thank you for reading this review. I hope it is helpful to all.