UmbraOtto 8.5 oz Sensor Pump

I have been using Umbra soap dispenser for years now. I have 3 in my household. One went out after 4+ years. I'm purchasing this one to replace it. It's looking and working great as expected.

We bought this soap dispenser for our kitchen hoping for a modern update. Filled it and turned it on and it worked fine for a few weeks, except that it dispenses enough soap for about 3 people. To refill the dispenser, you have to open the top (which is quite difficult to open) to access the on/off button to stop the motion sensor from dispensing more soap. So, when you want to turn it off to refill it, it is almost impossible to get it open to first turn it off, without causing the motion sensor to dispense unneeded soap which usually then drips either onto your hand or the counter or both. After a few weeks the motion sensor began acting up, doing one of several things. It would sometimes not dispense the soap at all, or it would act like it wasn't going to dispense soap and then when you pulled your hand away, the soap would then drop out and onto the counter. Then a few days after the return window closed, it all but stopped sensing your hand, rendering the soap dispenser pretty much worthless unless you care to open the top lid and dump the soap onto your hands. The final thing, and the soap dispenser is only a month or so old now, the bottom seal is coming off. So now we're stuck with a non-working soap dispenser which will probably end up in the landfill. Take my advice, DO NOT BUY THE UMBRA OTTO AUTOMATIC SOAP DISPENSER

This product sometimes takes a few tries to detect the motion and dispense soap. Also when dispensing soap, it dispenses a smaller amount than I would like, which can often mean that I try to get a few dispenses for each handwashing. I assume this designed to avoid over-dispensing but it ends up having the opposite effect. It was very easy to set up and I imagine something like this is great for kids who sometimes take way too much soap when using traditional pumps.

Love this dispenser, I’ve had it for 4 years and it dispenses soap perfectly.

Nice design, but that's about it. We tried using this bottle for about a month and it is just not a good product, which is quite surprising for an Umbra product. In one month we had to change the batteries twice - it uses 4 AAs, it doesn't detect motion most of the time and when it does it pours soap very slowly and very little at a time, so you can spend about half a minute getting the soap you need.

Good price and good looking but not powerful

This is the second dispenser we purchased. The first lasted for years and saw this newer version with an on/off switch which we thought would be ideal. Initially, the sensor allowed too much soap to be dispensed onto our hands but as months have gone by there is literally one drop of soap dispensed and another small drop. Clearly, not enough to thoroughly wash your hands. Contacted company without any results.Do not waste your money purchasing this substandard Sensor Pump. Quality has gone down substantially since our purchase many years ago. Such a shame as it looks beautiful but does not work. We will be purchasing a new one shortly.

I really liked this soap dispenser, but it stopped working after a month. The blue light still comes on but no soap comes out.