MideaDuo 14,000 BTU (12,000 BTU SACC) High Efficiency Inverter, Ultra Quiet Portable Air Conditioner, Cools up to 550 Sq. Ft., Works with Alexa/Google Assistant, Includes Remote Control & Window Kit

I will come back and add more of a review about the performance once I have used this unit for a while. Here is a review about the unboxing, setup & first thoughtsUnboxing:-The unboxing was extremely easy. You just remove the ties and then lift the box off the unit-You only have to lift the unit for a second to slide the cardboard out from under it, which is good because it is extremely heavy-The accessories were not secured very well and were rattling around inside the boxSetup:-The hose being so wide and thick makes it hard to maneuver. There is not much give when it comes to turning the unit-I think we technically installed it wrong lol we did not use the vertical window adapter. But its in the window just fine and now the unit can face the way we need it to.-Connecting the unit to the window was extremely easy. The pieces click together, as opposed to the usual hoses that screw together and never actually stay together-We found the settings on the unit EXTREMELY confusing. They do not easily identify what they are. Low is a Y? Medium is a plus? High is a star?-The instruction manual makes no sense because they use the same manual for all their units-We did not use the remote or the app. We just hit power on the unit when we want to use it and it remembers our settingsFirst Thoughts:-The hose is amazing. When the AC is running the hose does not get warm to the touch. No warm air is seeping back into the room-The unit is QUIET! Super quiet. Especially when on the low setting you can barely hear it running. I would have no problem sleeping with it on at night-The glossy black gets full of fingerprints and pawprints-The cool air mostly shoots upwards and its at its coldest when the vent is all the way open. You don't feel much air if you are sitting directly in front of the unit. I think it cools the room faster, but just beware if you like to feel it down at ground level

I bought this item after a personal recommendation from a friend who has the same unit and raved about it. I did my own research and felt so overwhelmed by all the options. I stuck with this one and I am glad I did. There are pros and cons with every unit. If you are looking for that perfect unit that is silent you wont find it.CONS:-it is loud on the high setting. If you are in the same room you can really hear it working but it can act like white noise if you let it.-There is no swivel available for the hose so it must be flush to the window that you are venting through. This makes it hard to get good coverage when it is pointing away from where you need it to be. I managed to get it angled about 8 inches and made sure there was no pull on the hose and that has helped. But it sure would be nice if these engineers could come up with a system that could be swivelled somewhat.But to be fair they are all like that.-The duo hose is both a plus and minus. The minus is that it is big, very big. Not the prettiest looking thing hanging out the window but it is effective.-effectively does open spaces very well so my living and dinning area and kitchen are well cooled but it can't go through walls so bathroom and bedroom are still a little warm, but cooler than without it. Perhaps if I leave it running 24/7 for a week or so it will eventually cool those spaces better too.-it says portable but it is big. It does wheel well but it is clunky and if you move it you need another widow insert. But this is common to all as well.-a lot of buttons to figure out to program it and instructions are very poor so a lot of trial and error.-Thermostat is not very accurate so running on auto it just never shuts off. I have to play around with the remote, which is the thermostat to try to find the perfect place so it gets an accurate reading .-the plastic clips that hold the hose in place in the window are very stiff, hard plastic and hard to release. They look like they will break easily if you use to much pressure but it can be a challenge to get the hose off. Just use patience and dont pull too hard.-it is a big machine so if you are looking for something with a small footprint this is not the unit for you. But I honestly dont know how it compares to other brands.Pros:- very powerful machine that cools quickly.-fairly quiet on medium fan speed and silky quiet on low fan speed. Nite mode is even more quiet.-wifi was easy to set up on my iPhone with their app. works well on wifi so I can program from anywhere. But the wifi and remote dont always say the same thing which is confusing but not a problem.-Remote works well, except thermostat is always a high reading.-I hired a company to custom make an acrylic widow insert and they did a fabulous job so it is professionally installed in the window. But the downside is that its not easily ported to another window unless I want to pay to have a second one done.-casters on wheels are very good, durable and rolls easily, even on carpet.-cools very fast. Had my windows opened during the day when I was out and came into a very hot apartment. Closed all the windows and set it on high at about 17C. The place was cooled down in less than 20 minutes. I usually start the day and crank it up high as I get the morning sun. After about 30 minutes on high I can set it on medium the rest of the day and in the evening I set it down to low. Bedtime I use nite mode. So far this has worked at keeping a constant temperature. The bedroom seems to be cooling each day so I am hoping that running it constantly 24/7 I should have that room cooled nicely in about a week. It is cooler now but not as much as I would like it to be and I dont want to be moving it from room to room.-still learning what settings are best and when and for how long so a lot of trial and error but this is my first portable air con so it is a learning curve.-had it running for about a week and no water to drain. Havent used the dehumidifier yet so I dont know how often one will have to drain when one uses that. But on air con mode it doesn't collect a lot of water.-Registration was easy. You also get a coupon for an additional 3 month warranty if you scan the bar code when registering so a nice add.-Overall very satisfied and I guess I should be at this price point. It is an expensive machine.-The duo hose is nice. Yes big, but it works well to prevent the hose from getting warm and in recirculating the air. Duo hoses are better at keeping external smoke out, so I have been told. Today was the first day I did not smell smoke from the forest fires so I guess I was told right. Was also told there is no air con that will totally prevent this but it was a big feature for me. I happy with the job it is doing.Havent had my first electric bill yet so I will see what this is costing in another few weeks. If it is outrageous I will add additional comments. But the model is on BC Hydro's list of rebate models. I havent applied yet but they are offering a $50 rebate for select makes and models.UPDATED AUG 29: As feared the plastic clips that hold the hose in place have begun to break. They are so stiff. Why can't they use rubber instead of hard plastic. The hose is very hard to detach from the window insert because of this. One clip has now broken so waiting for the other three to break. No idea how to go about replacing these things. A friend told me to use strips of duct tape on the broken one to hold it in place so I will try that. But there has got to be a better way to manufacture this thing so that it is easier to detach and less likely to break. Gotta go check for replacement parts now I guess. I'll write to manufacture re warranty and let you know what they say.UPDATE 2: Regarding the app. As others have said it does not work on 5G so you need to be able to use 4G or 3G. Luckily I can set my phone to 4G. The app works very well with an iPhone. easy to install and set up. I no longer use the remote control as I find the app easier. As well, you can set the fan speed to more than just hi, middle or low. You can actually set it exactly, like to 33% or 21% etc. It also works well when I am out and want to turn unit on or off before I get home. On sleep mode you have more control options as well. I did not buy because of the app but I am glad I have it. I also fine the thermostat is more accurate on the app and it provides both outside and inside temperatures.Update 3: Manufacture is shipping a replacement part due to the broken clip. Still dont know how it will hold up over time. But the customer service response has been very good. Part is back ordered so it may take a few weeks. I can still clip it in with three good clips I will repair it for next summer as it is almost time to put away for the winter.

That's the 3rd portable Air Conditioner i buy in my life and it's miles better than the previous two. My previous one was struggling to keep my apartment at 24 Celsius during heat wave working at max capacity (making lot of noise). This one can keep apartment at 20 Celsius during heat wave working at max capacity during the day and mid setting during the night (making a lesser amount of noise). Under most circumstance (excluding extreme heat wave) it can keep my apartment at 20-21 with the fan set to the lowest level and boy it's very silent at the lowest level much more than my previous one. It's easy to install unless you're a duck tape s*****. Like i mean if you don't have a sliding window just take a piece or wood or plexi and cut it it's not rocket science guys. It's expensive but it's worth the price easy.

Update - high pitched sound is always on, even when inverter is idle. Very annoying. Changing to 1 star.No issues with clips nor installation. Use common sense when installing.Works great, but I would not use this in bedroom. It is not loud but does do some grinding/clicking noise when gearing up or down. Enough to wake me and annoy me. Also makes a high pitched digital sound on Auto, when it wakes up due to temp change. These minor disturbances also apply to Danby duo. 1 star removed. All else great. 2 x 2 12000 SACC machines in a approx 600 square foot appartment, closed bedroom. The Midea can handle open area (living, dining, kitchen, bath) with no issues and on low mode. Outside temp in 40s last 2 days, I am cooling to comfy 23/24 no issues. Hope this helps, worth the purchase. Sound on low barely noticeable, medium ok, high is loud fan noise. Depends on how vent is placed. Straight up is loud, forward is alot quietter. For patio doors, don't bother with panels as they suck. Create ur own from various materials. I used thick cardboard boxes with lots of duct tape.

This is definitely worth the investment! The dual hose ensures that you do not have to do any water drainage when you use the AC, and even on higher modes you are saving electricity! The black color is a bit too dark for my room, but it is a minor inconvenience compared to the amazing quality of a product. It work great in the fan mode and I would consider the noise level only mildly annoying on the highest setting. The control via app is also a great feature and definitely helps when you want to turn up the AC right before coming home from work. Do consider investing into this product, you will not regret it!