Google Pixelbook 12-Inch Laptop, Intel Core i5-7Y57, 8GB RAM, 128GB SSD, Chrome OS (Renewed)

This product came super fast and works exactly as advertised, unfortunately Chromebooks still lack some functionality and are still super wonky at times. Hopefully Google can get that fixed but overall it's been great, best Chromebook I used. A few concessions though, there is no USB female ports, just type c. One on each side. It has a great microphone for picking up voice but the speakers are atrocious... And I mean absolutely brutal on this product.

This deal went off without a hitch great product great support

Very disappointing. I knew beforehand I was not buying a brand new product and I did not have naive expectations, but Amazon needs to revise its definition of "renewed" and needs to vet the resellers allowed to sell renewed products on its site. This Pixelbook has NOT been renewed. It was just used, plain and simple, like any used Pixelbook one can buy from any random Joe on Ebay. It came with very visible scratches and dents and had barely been cleaned. Most important, the defect that led someone to return this laptop had NOT been fixed. The unit invariably shuts down when the battery is around 65% full, according to the battery charge indicator. I can barely get a couple of hours of use and need to have the power cord constantly on hand. The OS occasionally freezes, and screen hinges are loose and woobly, making it difficult to use the touchscreen. It is pretty obvious that the reseller barely dusted off this unit, powered it up for a few minutes, and then reboxed it without truly testing it.

chromebook pixel is a very good laptop and I would recommend it to any one I come across

It was a good Chromebook while it lasted but the keyboard completely stopped working after only 5 months of use plus if the Chromebook dies it takes forever to get it to turn back on even if it is plugged into the charger.

I have a Google phone that works great, so I figured the laptop would too - nope. I got this laptop because I wanted a flexible, touch-screen computer that I could use for academic and personal use. I specifically wanted it for Adobe Illustrator. I used the software on this computer for the first couple months. All of a sudden, I couldn't find Illustrator on my laptop anymore --? I knew I didn't delete it. Turns out, apparently the laptop became incompatible with the software and the app had automatically been deleted. It's basically like a glorified chromebook. Spend the same amount or more on a better laptop. After returning the Pixelbook, I got an HP Spectre and absolutely love it. After having the Pixelbook, I will never stray from HP again.

The laptop I received included all the information that the previous buyer loaded. The company did not even bother to delete everything before sending it to me. The laptop is far from its description on the website: Poor condition. Shut off unexpectedly. slow. The description also indicates that return is free. IT IS NOT (I am a prime member). They require you to pay for shipping anyway. The same issues with the 2nd laptop this company sent me.

It would be fun and a good read for everyone if I posted the whole chat dialog you would all get a hoot out of it. TLDR, it seems that the only option is to return the whole thing, they have no way to just send me the cable.