Akro-Mils 39120 Industrial Plastic Storage Tote with Hinged Attached Lid, (21-Inch L by 15-Inch W by 12-Inch H), Gray, (6-Pack)

I thought I would help those interested in purchasing the green color Akro-Mils 39120GRN totes, which at the time of my order, was advertised as six totes for $102.00, however, Amazon only ships one tote with the order. These are great totes. They are easy to load and easy to carry and great for short or long term storage. I have just over 4 dozen of them in various sizes that I have ordered over the last 10 years. They have made great organizational and storage containers for all the stuff my family accumulates, uses and stores in my garage and outside shed. They even provide a way to secure them from popping open if you want to keep them secured. That said, you can call customer service and they will tell you that you will receive 6 totes with your order, you can verify your past orders and even read current reviews that most said they received 6 totes, but I am here to tell you as of today, that even after trying to fix their mistake of only shipping 1 tote that, like several others here, their replacement order only contains 1 tote. Why? Amazon's answer to this colossal mistake is to refund me my money after I send back their single tote mistakes and don't order this item again until Amazon fixes their online page (that reads 6 totes on Amazon's Customer Service computers) and their distribution center packing issues. How one is to know the latter is fixed, I don't know? So, Buyer Beware, the Green Akro-Mils, 39120GRN has issues again. If you order them, you might, like me, be tied up for at least a week trying to fix Amazon's mistake at your expense and in the end, you will have as many totes as you began with, zero.

The bins themselves are strong, heavy duty, and well designed. I use them almost exclusively in my home projects and storage needs. This is the first time I have ever had any problems with them, but it really is all down to rough shipping and handling by UPS, coupled with somewhat loose packing protocols.The company needs to review their packing practices and rethink how they package and ship their product. In my observation, shipping the bins stacked inside each other with lids open [except for the top unit] contributes to damage risk when coupled with very rough handling by UPS. In my last order, 3 of 6 bins had pretty severely damaged lids, all of them being those with lids open during shipping. In addition, the units are shipped in a pretty loose box with no packaging materials to keep them from rattling around inside or cushion them when dropped or banged around during shipping. This seems to me to be a simple precaution that needs to be taken.Couple this with UPS handlers/drivers who literally toss or drop these boxes and damage is almost a certainty. I have personally observed and *heard* these boxes being tossed or dropped onto my concrete drive outside my door, after which the driver runs back to their van.Other than the above issues, I enthusiastically recommend this product and the company that makes [and distributes] it. Customer Service was kind, polite, and immediate in responding to my complaints. Communication was clear, prompt, and considerate. I received replacement items *very* quickly.I am deeply appreciative of these qualities, which are sometimes sorely absent in today's world.

Amazon is separating the packages of 6 and selling each one for the price of six. Returned the first order thinking it was a mistake. The second order had the same issue. Interesting was the shipping weight of the of the first order was 9 lbs and the 2nd order was shown as 41 lbs which is accurate if there was 6 in the box. There was only one in the box and the box weighed under 10 lbs. I guess Amazon has no check and balance system for discovering these mistakes they make. I am sure it must show up as one of the most profitable product they sell. Too bad I can't get the point across to Amazon that it should be a package of 6 that they advertise and they should deliver a package of 6. This Akro-Mils box is the best box with a lid I have ever owned. They are great. HEY Amazon let me know when you fix your mistake so I can get what you advertise.

I bought 6 of the grey totes to organize some of the clutter in the garage and they seem sturdy enough for most of the items I want to store. I like the moderate size because they're easy for me to manage and carry. These totes aren't cheap but they are built much better than the hinged lid totes found at my local big box stores.My one complaint has to do with pricing. I bought my case of grey totes in mid-August 2016 for a project that ended up being put on hold. I paid $133.98 + 9.04 tax and today when I looked them up thinking I might buy more I was surprised to see that the price is substantially lower now - $115.30. Great if I decide to buy more today but still can't help feeling like I got ripped off on my original purchase. I watched these for a few weeks before I made my August purchase and they held steady at $133.98. Now I'm wishing I'd held off on buying since my garage cleaning/sorting project was delayed and I plan to begin this coming weekend.On a more positive note, I can save even more if I decide to buy additional totes and choose red or green (they were either the same price or even more expensive than the grey back in August) since they are now down to $80.07!

I ordered 6 of the blue and 6 of the gray as part of a Woot deal through Amazon. Unfortunately the bottom blue in the stack of 6 had a chunk of the bottom shattered out of it. The rest look good, and I am impressed with the quality. Unfortunately it seems I cannot get ONE replacement so I'd have to send all 6 back for a credit, then pay a lot more to reorder. At this point I'd rather just keep the 5 good bins for the price, since they are still very nice.POST MOVE UPDATE:These held up incredibly well to moving, even when heavily loaded and stacked up to 5 high in the truck. Everything in them was in perfect condition with just a thin layer of bubblewrap used. Very, very pleased with them. I had even ordered 3 or the taller model for my collectable photography books and they were great.