DeckUp Plank Lexis 3-Door Engineered Wood Shoe Rack (WotanOak and White, Matte Finish)

It's a very nice looking shoe rack. Deckup also has YouTube videos on how to assemble it. It is sturdy and of good quality. It's DIY and each individual part aligns very nicely. Weight is also good!

I recently purchased a shoe rack that looks beautiful and is of good quality. However, I faced a major issue with the assembly process. The seller should consider providing assembly services, at least in areas where they have tie-ups with third-party service providers for their product installation.I had to pay an additional Rs. 250 for an Amazon-appointed technician to assemble the shoe rack, but this turned out to be a complete waste of money. The technician had no idea how to assemble the product properly and ended up damaging the shoe rack by making unnecessary holes and incorrectly aligning the pieces, which led to one of the doors being disaligned permanently.When the technician from Deckup finally arrived, the difference in expertise was obvious. I strongly recommend that the seller either offer an in-house assembly service or ensure that third-party technicians are properly trained to handle their products. This would save customers a lot of frustration and prevent damage to the product. Overall product is good and worth buying.

Great product and excellent service by deck up. Installation was also hassle free

Good, aesthetic and sturdy!

The shoe cabinet is very good, it is advisable to order the installation service, it's very easy to install but it's time consuming. The product quality is nice. The finish is also very good. Definitely recommended if you are looking for a shoe rack

I ordered an “engineered wood” shoe rack from Deckup on 27th April 2025 via Amazon. It arrived on 30th April — and that’s where the nightmare began.The legs turned out to be plastic — a crucial detail they never mentioned. During assembly, the doors wouldn’t align, and every time I opened or closed them, it made a cracking sound.I called Deckup on 3rd May asking for a return. Instead, a rep named Sai Chand refused and offered a laughable ₹520 “token of inconvenience”. I flatly refused and asked for a proper 3-year warranty for repairs or wear and tear. No surprise — that went nowhere.They insisted on sending a carpenter to “fix” it. On 5th May, Jayram shows up, installs it, hears the same horrible squeak and casually says, “This is normal with engineered wood.” Really? No solution, no care. Just dumped the half-broken rack and left.I tried again to return it. This time I got passed to Sanjay, who promised pickup by 11th May after dismantling. That never happened. Every time I followed up, the story changed — delays, no carpenter, courier unavailable, and on and on.By 15th May, I’d had enough. Calls went unanswered. I was even told the return didn’t happen because I didn’t answer their call — a total lie. I demanded escalation and finally got Yashwant, who at least pushed Jayram to come dismantle it the same day.When Jayram arrived (late), he had no clue how to transport it. His plan? “Maybe I’ll try Porter.” I was stunned. So now my apartment had become Deckup’s warehouse for 10 days.My issues and disappointment:• Plastic legs, not disclosed• Doors misaligned and squeaky• Offered ₹520 instead of taking responsibility• Customer service is a joke• No accountability, endless delays• Used my home as free storageAvoid Deckup at all costs. Substandard products, zero ethics, and support that actively makes things worse. Not worth your money — or your sanity.

The product is good and I will give 3.5 rating since the front and back are light ply wood and if strong force is applied then it could break. But overall it is good and decent product. It is worth buying if you are looking for a decent and good looking item and rest of the parts seems to be strong enough. The stands are hard plastic.

Product is good. Look for the sizes and only then buy.