EurekaE20 Plus Robot Vacuum with Bagless Self Emptying Station, Robotic Vacuum and Mop Combo, 45-Day Capacity, Upgraded 8000Pa Suction and Anti Hair-Tangling Brush, LiDAR Navigation, App ControlClimatePartner certified

UPDATED REVIEW: I discovered a couple of incorrect settings through further exploration that I feel should have been reviewed and explained to me when speaking to the Eureka support rep. Unfortunately her response was for me to return it. In the end, I am keeping the original vacuum I received and shipping the unboxed replacement back. Here's why: My original review stated the vacuum would not empty. I then learned I was only able to empty the vacuum with a Dust Removal command. I since discovered there is a DO NOT DISTURB setting that will prevent the vacuum from auto emptying when Do Not Disturb is on in the app setting and the vacuum is operating during a period that I have set on my phone as Do Not Disturb. I believe this is due to the Dust Removal being rather loud. After turning that option off in the Eureka app, the auto empty function seems to be working as intended. So the original vacuum seems to be working perfectly and I am truly enjoying it. The suction is better than my last vacuum. The mapping is excellent. The vacuum covers just about every inch of accessible floor. I just tried the mopping today for the first time and it did a great job. I set it to auto detect carpets and the mop lifted as promised when on carpet so my carpets did not get wet. It's a keeper at this stage. I hope it lasts a good long time. ORIGINAL REVIEW: I unboxed it, set it up and connected to my wifi. That part was a breeze (better than some eufy, yeedi, and roomba models I've had). I set up the schedule to run at 3am 7 days a week. That was easy too. i was excited to see the map on my phone that morning (pic included). It had done a great job mapping the whole area of the my living space (minus the closed off rooms). It was quiet enough that it didn't wake me though my son said he heard it. The bin was full so it did a very good job in picking up. I didn't add water to mop the first time. My goal was really to test the functionality of the vacuum at standard level and then the mop. The reason I've given it only 2 stars is because it won't empty. At all. I followed all the trouble shooting steps and NOTHING. I got in touch with Eureka support, they had me reset it again and it still won't empty. They told me to return it. Since I like the rest of the vacuum, I opted to exchange it. I will provide an update once I receive the new one. If it still doesn't work, I will be returning it for a refund.

The media could not be loaded. I had a Roomba years ago, when the technology first came out, it was the worst. I had been wanting to get a new model, especially with the new self emptying option as well as mop. Prime Days came and it seemed the perfect opportunity.All of that being said I LOVE THIS MACHINE!!!Within minutes of unboxing I had uploaded the app, connected the device to my WiFi and the vacuum was up and running AND I scheduled it to run every morning at 8am. I also synced the device with my Alexa. So I can say things like, “Alexa, start vacuum.” and my vacuum gets to work. But it gets better! The device mapped out my home and I was able to easily name each room on the app. So now, let’s say I spill something in the kitchen, I can say “Alexa, vacuum the kitchen” or select the kitchen on the map in the app and then select “clean” and here comes my vacuum (that we’ve named Finch), to the kitchen, vacuums just the kitchen, redocks itself and empties the onboard dust bin into the larger bin that is SO much easier(and less messy) to empty than the onboard dustbin. Ok, now let’s talk about the mop option. The reservoir is onboard and pretty small and can only be filled with water, no cleaning fluids. I have found that the mop feature works best for me when I select it manually. Then I spray a cleaner on the area to be mopped, as the device moves to the area to be mopped it dispenses water (you can set the level) and drops the mop pad.I have interlocking laminate flooring and this mop works so much better than I ever thought it would.I should also mention than I have a 10 year old son who plays baseball (think baseball red clay dirt) and two small dogs (one long hair, one short and they both shed substantially) and both the vacuum and mop features on this device have impressed me, as well as the ease of use.As far as the volume, it’s not super loud but it’s not super quiet either. That being said it does not disturb my dogs at all, I will attach a video to prove that.Oh! I almost forgot! The navigation feature on this device is 1MILLION times more improved than the earlier model I owned. It doesn’t get stuck and I checked the height of the device before I purchased it and it fits under my kitchen and bathroom cabinets, my dresser and end tables. Oh also! This dust and dog hair thirsty little sucker actually does this beautiful dance around my dining room table and chairs! I thought for sure it was just going to avoid that area all together or get stuck but no, it navigated itself around the legs of the chairs and table from the very first launch and seems to have even gotten better at it with each cleaning!I can recommend this product without hesitation 100%P.s. I have atttached the video of the device navigation itself in a very tight area and around my dog beds as my dogs slept. Unfortunately only one video can be uploaded per review so I can’t post the video I have of the device mopping and self emptying the onboard dust bin into the larger cyclonic bin on the dock. Sorry :(P.S.S. I mentioned that I purchased this on Prime Day, I paid $200, but I would buy it again for full price without hesitation, it’s THAT good.