Schering Plough Home Again Pocket Reader

Quit working soon after I got it

This reader read my HomeAgain chip which I implanted in my dog myself (Don't worry, I'm certified to do this). The other 2 reviews on here are nonsense.

We just bought a dog that had been chipped. All I can tell you is that I registered the chip with HomeAgain. Then I got an email telling me that I need to register my dog. It had the right email (came to me), had the right name for the dog but a completely different chip number. I contacted HomeAgain and the customer service person didn't seem surprised or overly concerned. I called the pet store where I bought the dog. The owner talked to the owner of HomeAgain and was assured that it was just a 'glitch' and it had been corrected. Folks, tying your pets microchip number to you is the only reason for their existence. If they can't do that, they are useless. The chips are probably fine but their software is apparently buggy and can't be trusted. When our puppy is neutered, we will have this chip removed and an AVID chip implanted. If I could give this product a 0 star rating, I would.

If this product increases the odds of returning a pet to their family, its a great product in my opinion. Someone else gave this a one star rating after having a problem registering their dog. That's not right. That review (and this one) should be removed.