To the manufacturer or seller: Has the tilting problem been resolved? Need to know before buying.

Yes my son says it tilts back perfectly for him a more relaxed feel during his gaming sessions.

Mine is wobbly and doesn’t lock. I asked to exchange and everyday I get an email adding a day to delivery. They offer me to cancel daily. Why is this?

My son chair doesn't wobble at all. It's tilts back perfectly.

what is the warranty?

I contacted them when i had a faulty hydraulic, they shipped replacement for free

Desertcart Logo

Deliver to OMAN

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🎮 Own your workspace throne with N-GEN — where comfort meets command.

BUILT TO LAST - BIFMA-certified metal base and smooth casters ensure rock-solid stability and effortless mobility.
TAILORED COMFORT - Adjustable height, tilt tension, and 360° swivel let you customize your throne for peak productivity.
ERGONOMIC MASTERY - S-curved backrest and U-shaped seat cradle your posture for marathon work or gaming sessions.
SPACE SAVVY DESIGN - Flip-up armrests free up desk space instantly—perfect for dynamic setups and tight corners.
LUXURY MEETS PRACTICALITY - Scratch-resistant PU leather with detailed stitching combines sleek style with easy maintenance.

The N-GEN Video Gaming Chair by NEO CHAIR INC. is a modern ergonomic office and gaming chair featuring an S-curved backrest, flip-up armrests, and a BIFMA-certified gas lift supporting up to 275 lbs. Crafted with durable, scratch-resistant PU leather and FSC-certified wood inside, it offers adjustable height, tilt tension, and 360° swivel for personalized comfort. Designed for professionals and gamers alike, it blends style, durability, and ergonomic support in a sleek grey finish.

Specifications

Brand	NEO CHAIR
Color	Grey
Product Dimensions	20"D x 19"W x 43"H
Back Style	Cushion Back
Special Feature	Adjustable Height, Arm Rest, Ergonomic, Rolling, Swivel
Product Care Instructions	Wipe Clean
Unit Count	1.0 Count
Recommended Uses For Product	Office, Gaming
Maximum Weight Recommendation	250 Pounds
Style	Modern
Pattern	Solid
Finish Type	Polished
Room Type	Office, Game Recreation Room, Home Office
Age Range (Description)	Adult
Included Components	Chair, Hardware pack, Caster, User manual
Theme	Video Game
Shape	L-Shaped
Model Name	APEX
Arm Style	Padded Flip-Up
Surface Recommendation	Hard Floor
Seat Back Interior Height	26 Inches
Furniture base movement	Swivel
Indoor/Outdoor Usage	Indoor
Furniture Finish	Leather
Seat Height	21 Inches
Seat Depth	19 inches
Fill Material	Foam
Cushion Style	Boxed Edge
Leg Style	wheels
Arm Height	27 Inches
Reclining Position Count	1
Tilting	Yes
Is Customizable	No
Is Foldable	Yes
Chair Backrest Width	19.5 Inches
Global Trade Identification Number	00810093600502
Form Factor	Upholstered
Manufacturer	NEO CHAIR INC.
Part Number	N1-APEX-GY
Item Weight	30 pounds
Country of Origin	China
Item model number	N1-APEX-GY
Is Discontinued By Manufacturer	No
Finish	Polished
Item Package Quantity	1
Special Features	Adjustable Height, Arm Rest, Ergonomic, Rolling, Swivel
Batteries Included?	No
Batteries Required?	No

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.