Item stopped working after 1 month, what to do?

Ok so by stoped working so you mean completely or has it just fallen odd the network. If it has fallen off your network easily repair it with the smart app you use to control it. If it’s physically stoped working check these things 1. When pluged in is it hot to the touch? (This would indicate a power supply problem. Replace power supply to get it working) 2. Can you hear the motor working but the lever is not moving? ( This would indicate that the drive motor and the gearbox have become disconnected. Could be a simple tightening of the mount screws to get it going again. But I could be a damaged gear inside the gear box that drives the lever… recommend replacing the unit) 3. Literally has just stopped working, disconnected from the network or app, no sound of motor working, no Motion…. Send it to its grave and replace. The convenient thing about these little units is they are relatively cheap, but that being said not always constructed well or to last. I have gone through 8 of these units each one lasting different lengths of time but always died. Now there ate other ball valve actuators and they do coat a bit more… however they last and last and last… The unit I paid…. Wait for it….. 150.00 for (At the time of purchase I thought I had lost my mind) has lasted 2 homes and the current apartment. Has has its issues but in the whole has work very well. Guardian by Elexa is the brand.

Will this work with shark bite quick connect on copper pipe 1/2

If the valve with lever(like the listing pictures), it works.

I have a ball valve on the cooking gas line, can I use this smart valve for opening and closing the valve ?

Yes, it would probably work initially. HOWEVER you have to think about safety in these aspects: [1] Failure mode when the battery invevitably runs out - the gas valve might not close completely when the battery runs out. This could lead to gas being in the wrong place at the wrong time. [2] If the ball valve is hard to turn by hand (and they often are), the motorized valve is going to have a tough time and might not be strong enough, or the battery will run out fast (see [1] above) [3] The motorized valve specifically is labeled for "watering" - this is because the manufacturer does not intend for it to be used in other situations and either has not considered safety issues, or has considered those issues and concluded that those other situations should excluded from the labeling

Do previously configured schedule work when the device is offline? E.q. will it turn the water off at scheduled time if the wifi is down at that time?

No, the valve operator itself is not very smart.

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Description

Ensure strong 2.4Ghz WiFi coverage for reliable operation. Proper alignment is CRITICAL: the pivot point of the opener MUST be directly above the valve's pivot point. Misalignment will cause insufficient force to open the valve and may damage the unit due to mechanical stress. Triple-check Alignment, Alignment, Alignment...!
If you don't know how to connect APP or install, please contact us, we will send video to you soon. If the unit loses power, it shuts off or turn on or no change when power returns, change the setting at APP.
Download APP "Tuya Smart or Smart Life" App,you can remotely trun on/off your valve anywhere and anytime(Compatible with Android & iOS).Timer for Valve Opener, Garden Faucet Watering Timer you can set a time, it will open or close the valve automatically,No hub required,no monthly charges.
Voice Control, This Smart Wifi Water Valve Compatible with Alexa(Echo Show/Echo Dot/Echo Plus), Google Assistant(Google Home),APP(Tuya Smart / Smart Life) etc. tell it turn on/off( just speak the command directly, it will execute immediately),enjoy the great convenience of voice control. Not work with Smarthings.
What you get:1xWIFI controller(without ball valve),1xPower Adaper,1x DN20 bracket,1x adjustable bracket,1x Manual. You can add water detector or gas detector to have a smart system to prevent water/gas leaks etc. If you don't know how to install or meet any questions, please contact us, we will response soon.
With two bracket,1x DN20 bracket,1x adjustable bracket. Note:This controller is only compatible with ball valves with long leverage show in the images. It's DIY Motorized Ball Valve Controller,it should take some time&patience to install. After some fiddlings you will get it. No Special Tools or Plumbing Required. Fits Over Existing Ball Valve.For Size: 1/2", 3/4",1" Lever Valves (Not support 1.5")

Please contact us if you have any questions, we will reply within 24 hoursYou should take some time to install. Take some patience to line it up just right with the valve lever and get it to stay in place on the pipe. And good alignment is key, because this device doesn't supply a lot of torque. For a harder to turn valve it was easential to have perfect leverage. After some fiddlings you will get it.Smart Ball Valve Controller Features:The size of Pipe support: DN15,DN20,DN25,maybe some DN30.(the bracket can't fit at some DN30 valves which is too high)Adjust the bracket manually to fit your pipe!Operating environment:-10°C---50°C (Note: the pipe can't freeze) WiFi Water Smart Valve Controller Power voltage: DC12V-1ASmart Water Valve Power:5WPower consuming: ≤0.3WWiFi Gas Valve Radio protocol: WiFi 2.4GHWireless Water Valve pressure: 1.6MPSmart Valve pressure: 1.6MPTime off wifi valve auto: 5-10 secondsTime off wifi valve electric: 5-10 secondsGas water smart valve wifi Torque: 40kgf.cmApp: "Smart Life " or " TuyaSmart" APP Remote Control Smart ValveCompatible:with Alexa and Google Assistant,IFTTTAutomatic Control,Remote ControlEver if you are away from home,the mobile phone can be remotely controlled,open the watering valve to water the farmland,water the garden,and close the gas valve,you can shut or open the valve automatically with smart phone no matter where you.

Operating Temperature	5E+1 Degrees Celsius
Manufacturer	Tokatuker
Color	Black
Shipping Weight	0.64 Kilograms
Item Model Number	BT-511Wifi
Item Part Number	BT-511Wifi
Primary material	Plastic
Capacity	511R1

Motorized Smart Valve Watering Timer WiFi & Bluetooth Electric Water Shutoff Controller Robot Automatically, Tuya Smart & Smart Life App Control, Compatible with Alexa, No Hub Required

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